Bay of Plenty Times
  • Bay of Plenty Times home
  • Latest news
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Sport
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Sport

Locations

  • Coromandel & Hauraki
  • Katikati
  • Tauranga
  • Mount Maunganui
  • Pāpāmoa
  • Te Puke
  • Whakatāne
  • Rotorua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Thames
  • Tauranga
  • Whakatāne
  • Rotorua

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Bay of Plenty Times

Covid 19 coronavirus: Contact tracing at forefront of fight against pandemic

Rotorua Daily Post
4 Apr, 2020 11:00 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A Covid-19 testing site was set up at Rotorua's Energy Events Centre. Photo / File

A Covid-19 testing site was set up at Rotorua's Energy Events Centre. Photo / File

The Ministry of Health says a significant increase in New Zealand's ability to carry out contact tracing is proving vital at the forefront of the fight against Covid-19.

Hundreds of staff have been mobilised to carry out the work and 5000 close contacts have been tracked so far.

READ MORE:
• href="https://www.nzherald.co.nz/world/news/article.cfm?c_id=2&objectid=12322527&ref=art_readmore" target="_blank"> Covid 19 coronavirus: United Kingdom and United States record deadliest days
• Covid-19 coronavirus: Rotorua cases and how health care providers are coping
• Covid 19 coronavirus: Viral sign warning Raglan out-of-towners to stay away from its flour disappears
• Covid 19 coronavirus: Popular Kiwi hotspots shun visitors, iwi want military

The Government's dedicated contact tracing service set up for Covid-19 is also now seeing more than 700 cases being traced in a single day.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

In March, the Government announced a dedicated $500 million fund to help protect New Zealanders and their health around Covid-19. That included a near doubling in resources for Public Health Units specifically to increase capacity for contact tracing.

Staff in Public Health Units have been recognised as a first line of defence against infectious diseases, but further resourcing was required to handle a pandemic on the scale of Covid-19. Last month's announcement included more than $40 million immediately into public health, with a strong emphasis on contact tracing.

NeedToKnow3
NeedToKnow3

This included standing up a new contact tracing workforce, the National Close Contact Service (NCCS), based at the Ministry of Health in Wellington. It backs up and supports the work being done by PHUs and DHBs around the country.

"As of Saturday, 4909 close contacts had been traced by the NCCS since it was stood up on March 24, with 702 contacts traced in a single day on Thursday," director of public health Dr Caroline McElnay said.

Advertisement
Advertise with NZME.

"Originally it was making 760 calls a day, now that's more than 2000."

Along with the established units in the regions, the NCCS people are working hard to trace and track contacts of confirmed cases. The team is 190-strong at present, and is led by qualified nurses, supported by contact centre staff and other agencies as appropriate. It will be scaled up further as needed.

On average, the NCCS has about 100 people a day in its national call centre, split across two shifts operating from 8am-8.30pm. That's double the staff when the service began. The centre now also has the capability for staff to be working remotely.

"This represents great work by a dedicated team and the Ministry wants to thank them, and staff in the DHB Public Health Units around New Zealand," Dr McElnay said.

Discover more

David Beck: It's crucial Covid-19 pandemic isn't followed by a mental health pandemic

24 Mar 07:30 PM

Teddy bear hunts keep families entertained

26 Mar 11:11 PM

Farmers getting the job done during lockdown

13 Apr 08:30 PM

Google Maps lockdown data reveals Bay of Plenty movements

06 Apr 06:00 PM

"Contact tracing is a vital part of any public health work during an outbreak."

Testing and tracing Covid-19 cases is vital, say Ministry of Health officials. Photo / File
Testing and tracing Covid-19 cases is vital, say Ministry of Health officials. Photo / File

You can find more information around the importance of contact tracing here:
www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-health-advice-general-public/contact-tracing-covid-19

The Ministry adds that next time people are in touch with their general practice, it's a good idea to check that their contact details are up to date in case they're needed.

• Covid19.govt.nz: The Government's official Covid-19 advisory website

Save

    Share this article

Latest from Bay of Plenty Times

Bay of Plenty Times

Winter fire warning for seniors after Waihī death

19 Jun 06:00 AM
Bay of Plenty Times

Meth, ammunition, homemade taser seized in dawn police raid

19 Jun 04:30 AM
Bay of Plenty Times

League player's preventable death prompts coroner's warning of 'run it straight' trend

18 Jun 11:35 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Bay of Plenty Times

Winter fire warning for seniors after Waihī death

Winter fire warning for seniors after Waihī death

19 Jun 06:00 AM

People aged 60-plus accounted for 55% of all house fire deaths over the past 5 years.

Meth, ammunition, homemade taser seized in dawn police raid

Meth, ammunition, homemade taser seized in dawn police raid

19 Jun 04:30 AM
League player's preventable death prompts coroner's warning of 'run it straight' trend

League player's preventable death prompts coroner's warning of 'run it straight' trend

18 Jun 11:35 PM
The Bay of Plenty town with second highest pokie spend

The Bay of Plenty town with second highest pokie spend

18 Jun 11:15 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Bay of Plenty Times e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Bay of Plenty Times
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Bay of Plenty Times
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP