"They changed my life, it was great to talk about it. I've met a friend through them the same age as me and in a very similar situation, I can give her a call and we will get together and have a chat or a cry."
The woman's mother said it had also been a hard time for her and now she wanted to help other people.
Three people from around the country who were directly affected by suicide spoke at the service.
Dr Lynne Russell from Victoria University said in her family, nine people had been lost to suicide, including her husband in 2008.
Dr Sarah Gordon from Otago University made a suicide attempt at age 34 but was revived by paramedics.
Warren Brown began the Hawke's Bay Suicide Support Group after his 25-year-old son killed himself in 2009.
All three speakers addressed the utter grief and helplessness felt by the families and friends of suicide victims; and how it still impacted them all in their day to day lives.
The speakers all addressed how important it was to have people there to support them through thick and thin, and how more people died by suicide each year than in car crashes.