Mobile troubles hit Vodafone

Vodafone says it is continuing to receive a lot of "hair trigger reactions" and complaints from customers.

Vodafone customers found themselves in a similar situation to users of Telecom's XT network when maintenance work prevented some calls and text messages being connected.

Spokesman Paul Brislen said a fault affected 12 out of its 100 cell sites, and customers mainly in the Bay of Plenty region suffered "degraded performances".

The problems began overnight on Friday and the network was fully operational from 3pm on Saturday. Customer Christine Symes says up to 80 per cent of her calls are often dropped midway through a conversation.

Mr Brislen dismissed complaints as "hair trigger reactions".

"The moment they can't make a call on the first attempt or don't receive a text in three seconds, they jump to the conclusion there must be a problem with the network."