You'd think after 37 years of cooking fish and chips at King Size Burger Bar in Rotorua, Sue Abbott would have had a guts full of hot chips.
"Oh no," she answers quickly, as she rattles off the best ways to have them - with garlic butter or garlic aioli, apparently.
But much to her partner Trev Murfitt's delight, Sue is finally letting go of the business that is as iconic as its much-loved owners.
Retirement age looms, their lease is up and it's time to move on and have a life. As far as they know, there will not be another takeaway opening in the building.
To say King Size Burger Bar has been a labour of love is the biggest understatement. It's more like Sue, as she puts it, has become "institutionalised" at the business.
Each week she puts in more than 100 hours and has done for years.
She arrives about 7am, does the books, banking, prep and any shopping needed for the 11am opening and that's her for the rest of the day until closing about 11pm.
She has staff but she's almost always there.
On Fridays and Saturdays she doesn't close until about 2.30am and gets home about 3am or 4am after clean-up, has a few hours of sleep before getting up early and doing it all again.
On those nights, Trev, who six years ago went back to his previous job before owning King Size at Waste Water Treatment Plant, sets his alarm for 2.30am and heads into town to help Sue clean up.
"I don't like her driving home when she's really tired."
They try to have one day off a week but usually it doesn't happen, and hasn't for several months now.
Sue confesses she is lucky enough to get by on three to four hours of sleep a night.
"That's the reason I've kept her on," the ever comical Trev said.
"We'd need two or three people to replace her."
Christmas just gone was the first they had off in nearly 25 years of owning the business.
They opened every statutory holiday (and never dreamed of charging surcharges) because they didn't want to let their regulars down.
Sue started working at King Size 37 years ago part-time after having her third child.
"My youngest son was 6 months old and it was a night job and extra income and a break away from the kids."
After her first marriage broke up, she eventually met Trev, "at an Anzac Day dance" Trev pipes up.
Not long into their relationship, King Size was up for sale and the couple bought it.
They worked in the business together most of the 25 years, with Trev going back to his former job because he had had enough.
"I wanted to part with it quite often but Sue never would. Then 12 months ago she said 'yup okay'. She was a bit unsure at first but has been counting the days for the last few months," Trev said.
The couple have a place with a great view, but Trev has been the only one looking at it.
"We haven't been out on the deck watching the lake together and we haven't had a statutory holiday, Easter or Christmas off apart from this year in nearly 25 years."
He cooks his own tea, not letting the chance go by to throw in a joke, saying "there's a good takeaways down the road don't you know".
Trev reckons the business has earned them a "damn good living" but hasn't made them rich. Both are quick to point out it's been at the expense of their lives.
"This place has turned into a state of mind. We do extremely long hours and we just do it. You never think about it," Trev said.
Among the greatest memories was the Hash House Harriers World Champs in the 1990s, which had the headquarters across the road at the old Cameron's Bar.
After doing a straight 24-hour stint catering to the hundreds of visitors in town, the couple decided at 6am to celebrate by popping over the road for a drink.
They came back 25 minutes later to do the clean-up, sat in their chairs and fell asleep. They woke about 9am in a panic because nothing had been cleaned or prepared for the 11am opening. They had to call Sue's daughter to help.
The last British Lions tour in 2005 was another great memory with Irish supporters and even the odd Irish rugby player among the hundreds placing orders over a three-day period. During this time they didn't close.
Despite working late at night, and with Sue often on her own, they had been lucky not to have had any trouble.
Trev said having the police station across the road helped.
"If anyone got a bit rowdy I'd pop out and say 'if you're not going to behave, I will get you a bed across the road for the night'."
The police have been King Size's biggest customers over the years, and Trev and Sue are grateful they always kept a close eye on them.
Next month Sue turns 65, the catalyst for letting go of the business.
"I don't want to be carried out of here in a box, I want to live. I have got so much I want to do at home, I am really looking forward to it."
Trev said he will stay in his job for now because he was, as he puts it "substantially younger than Sue" (actually just 15 months) so wasn't ready to retire.
The couple have exciting plans, some more extravagant than others.
"We are looking forward to a roast on a Sunday," Trev said.
"We've got a nice mobile home we have not been able to use, we got us some mountain bikes and I've got a boat sitting there I haven't used for three years."
Sue said they were planning a trip from Amsterdam to Budapest too.
News of their retirement hasn't gone down well with their regulars, one even jokingly wanting to start a petition, Sue said.
"It's going to be quite sad for me and the regulars. A lot have said 'where are we going to go?'. They're in shock I think, didn't think I'd do it."
As she closes the door for the final time tomorrow night, Sue said she can't predict how she will feel, but there could be a tear shed.
But not Trev. He can't wait.
"If I knew this was going to happen, I wouldn't have gone to that Anzac Day dance that night."
Secret to good hot chips:
Clean vats, hot fat at 180C, quality chips that are kept in a chiller before cooking and well drained
Signature items:
Award-winning chips, thick shakes and selection of burgers
Favourite item on menu:
Fish bites and chips plus dipping sauce for $6.80
History of the business:
Unknown, has had at least four owners and opened sometime before the mid 1960s
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