Street view: What do you think makes great customer service?

AWARDS: Skyline Rotorua was named the Rotorua Business of the Year 2015 at the Westpac Rotorua Business Excellence Awards last year. PHOTO/FILE

Street view: The Rotorua Business Awards finalists are announced today. What do you think makes great customer service?

Leeanne Kahia

Staff who are happy and greet you.

LEEANNE KAHIA, 55

Hillcrest

Valerie Lane

I think it's friendliness, paying attention to detail and tailoring to suit the customer.

VALERIE LANE, 55

Central

Alan Lucas

Just being nice and friendly, and a good personality.

ALAN LUCAS, 52

Owhata

Daniel Hermansson

Just being polite.

DANIEL HERMANSSON, 23

Fenton Park

Selwyn Cartwright

I think in any business when you walk into a building how people approach you can make quite a difference, so friendly service and reception.

SELWYN CARTWRIGHT, 80

Central