"I'm wondering if this coming New Year and Christmas can we please put some nice coloured lights or something on it, because it's just shocking."
The council spent an estimated $20,000 on the tree in the City Focus late last year after the previous tree was damaged beyond repair after being blown over. The new tree was designed to last 15-plus years and was built locally.
Ms Hunt said at least the new tree was robust, would not get blown over and would last for years.
"We needed a tree fairly quickly.
"We weren't going to be caught like other councils were, getting one from China or not having it arrive, so we used a local supplier.
"We appreciate that yes there are improvements that could be made and yes we would like to make it more colourful - that will be part of the future focus for the heart of the city centre."
She said wooden elements for the tree would also be considered.
But councillor Peter Bentley said Rotorua already had a better option.
He said Rotorua's old Christmas tree was located outside the former government tourism bureau, the i-SITE on Fenton St, but was removed in 1982 due to disease.
"A sequoia was planted at the Village Green to replace the old tree, which even has power running to it," he said.
"One would think, a - it's paid for, b - it doesn't require storage, and it's a beautiful specimen. Why don't you use that? It's also made of wood."