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Home / Rotorua Daily Post

Rotorua community knitted together as some flood-affected residents return home

Zizi Sparks
By Zizi Sparks
Multimedia journalist·Rotorua Daily Post·
14 Aug, 2018 09:52 PM3 mins to read

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It took more than three months but Elliot Pollard is finally home.

The Ngongotahā resident was one of many evacuated from their homes on April 29 when the Ngongotahā Stream burst its banks.

The flooding saw families displaced and 94 homes issued insanitary notices.

Pollard's was one of those, and he and his wife returned to their home about two weeks ago.

Read more: Flood-affected Rotorua residents returning home
Rotorua floods: Independent panel continues review
Rotorua floods: Independent review into flooding launched

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"In that time there was a rebuild of the house internally.

"They [builders] pulled all the gib off and rebuilt the house from the floor up."

Elliot Pollard's Ngongotahā home was marked as insanitary after the floods on April 29 but now he's home. Photo/Stephen Parker
Elliot Pollard's Ngongotahā home was marked as insanitary after the floods on April 29 but now he's home. Photo/Stephen Parker

Pollard said the water rose 60cm up the walls and doors and cabinetry all had to be replaced.

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"Anything the water came in to contact with was considered contaminated.

"We were lucky to have friends in Hamurana with a furnished cottage which they offered to us."

Pollard's son and his family also had to leave their home but are yet to return.

"It was a sort of limbo for three months."

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Pollard said it was fortunate he was insured. He knew of some people who were not.

During the flooding his caravan also floated down a nearby street. It's since been replaced and is now stored on higher ground, Pollard said.

Pollard said the flooding had brought the community together and they were all awaiting the results of the council's inquiry.

Elliot Pollard's caravan floated away during the floods. Photo/Stephen Parker
Elliot Pollard's caravan floated away during the floods. Photo/Stephen Parker

"It was an adversity that has knitted this community together," he said.

"Everybody was so good at looking after everybody and helping.

"Regional council and local council have yet to come back and explain what happened and what's been put in place for the future so that it never breaches again."

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The independent review was announced less than two weeks after the flooding and the four-member panel expects to tie up its review in September.

In a Rotorua Lakes Council statement it said Flood Recovery Office navigators were still helping those affected.

Flooding in Rotorua. Cormac Davis, 12, .  Moncur Dr. Photo/Ben Fraser
Flooding in Rotorua. Kuirau Park.  Photo/Ben Fraser
Flooding in Rotorua. Rotorua Boys' High School. Photo/Ben Fraser
Flooding in Rotorua. Tony McClaughlin. Moncur dr.  Photo/Ben Fraser
Flooding in Rotorua. Bryce Morrison. Waikite clubrooms. Photo/Ben Fraser
Flooding in Rotorua. Tarewa Rd. Photo/Ben Fraser
Flooding in Rotorua. Lake Rd. Photo/Ben Fraser
Flooding in Rotorua. Kaylee Browne outside her home on Lake Rd. Photo/Ben Fraser
Flooding in Rotorua. Lakefront.  Photo/Ben Fraser
Flooding in Rotorua. Tarewa Rd.  Photo/Ben Fraser
Flooding in Rotorua. Te Ngae Rd. Photo/Ben Fraser
Flooding in Rotorua. Byron Grove. Photo/Ben Fraser
Flooding in Rotorua. Kaylee Browne inside her home on Lake Rd. Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha.  Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha. Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha. Photo/Ben Fraser
Flooding on Western Rd.  Photo/Ben Fraser
Flooding on Pioneer Rd. Photo/Ben Fraser
Flooding on Pioneer Rd.  Photo/Ben Fraser
Flooding at the Agrodome.   Photo/Ben Fraser
Flooding at Agrodome. Photo/Ben Fraser
Flooding on Elizabeth St.   Photo/Ben Fraser
Flooding on Elizabeth St.   Photo/Ben Fraser
Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Brooke Ellis with her children Lexus Rogers, 8, and Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Elke Semple. Life Pharmacy. Flooding.Photo/Stephen Parker
Civil Defence controller Bruce Horne, Minister of Civil Defence Kris Faafoi and Rotorua Mayor Steve Chadwick at a press stand up in Ngongotaha. Photo/Stephen Parker
Debbie Parry, right and Alison. Flooding in Ngongotaha.  Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Troy Parry. Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Heidi Te Are. Flooding in Ngongotaha. Photo/Stephen Parker
Jenny Pollard beside her caravan which had been moved by flooding in Ngongotaha. Photo/Stephen Parker
John Healey's flooded house in Ngongotaha. Photo/Stephen Parker
John Healey's flooded house in Ngongotaha. Photo/Stephen Parker
Flooding clean-up in Ngongotaha. Alex Cookson and Glenn Armstrong. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/Stephen Parker
Matt Ward at his property in Paradise Valley. Flooding clean-up. Photo/Stephen Parker-
Colin Tremain, left, and Craig Kusabs. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/Stephen Parker
Daniel Voss. Flooding clean-up in Ngongotaha. Photo/Stephen Parker -
Kjell and Rebecca Gudmundsen. Flooding clean-up in Ngongotaha. Photo/Stephen Parker
Peter Spencer says this drain should have been clearing water, instead it's where the flood waters came from. Flooding clean-up in Ngongotaha. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep.Photo/Stephen Parker
Flooding clean-up on Brookdale Drive in Ngongotaha. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/ Stephen Parker
Steve Brake says he wouldn't consider living anywhere else.  Photo/Ben Fraser
Miriam Hewson says the family doesn't expect to be back in their Oakland Pl house till summer.  Photo/Ben Fraser
Male lion Xander had a bit of fun in his enclosure's new water feature, leaping to an "island" at Paradise Valley Springs. PHOTO / SUPPLIED
Rotorua Duck Tours help.
Medical Officer of Health for Toi Te Ora Public Health Dr Phil Shoemack, (right), and Acting Civil Defence controller Bruce Horne have delivered a flood recovery update from the Rotorua Lakes Council .

Image 1 of 61: Flooding in Rotorua. Cormac Davis, 12, . Moncur Dr. Photo/Ben Fraser

The statement said of the 94 homes issued with insanitary notices, 20 had notices lifted while another 20 were expected to be lifted within coming weeks.

Recovery manager Paula Meredith said in the statement the kaiārahi (navigators) were tactful and respectful to everyone's different situation.

"They have developed a great set of skills and have helped people through very tough and stressful situations."

The kaiārahi had a list of nearly 1000 residents they had been in contact with, and 475 of those cases had now been closed.

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People who still needed help could contact the Flood Recovery Office on 0800 020 001.

Residential Advisory Service support was also available to help with insurance issues on 0800 777 299.

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