Raggamuffin is a festival that attracts tens of thousands of people from Rotorua and across the country - but you can't keep everyone happy.
The noise from the Rotorua International stadium on Friday night during sound checks and the festival on Saturday was too much for eight Rotorua residents.
About 30,000 people
were at the 10-hour reggae show at the Rotorua International Stadium where the line-up included international artists Lauryn Hill, Sly and Robbie, Steel Pulse, Julian Marley, Shaggy and Sean Kingston and New Zealand's Katchafire, House of Shem, Sola Rosa with Iva Lamkum and Sweet and Irie.
The council's manager of regulatory services, Jim Nicklin, said 11 noise complaints were lodged relating to the Raggamuffin festival at the Rotorua International Stadium.
Two complaints were made on the Friday night during sound checks while nine were made during the festival itself.
Mr Nicklin said the complaints were made by eight different people who lived in Western Heights, Utuhina and the Hillcrest areas.
Mr Nicklin said they would be having a debriefing with the noise complaint contractors to find out what happened when the complaints were made.
They would also look into the sound level monitoring that was done during the festival, Mr Nicklin said.
Meanwhile, Events and Venues general manager Peter McLeod was confident of securing hosting rights to Raggamuffin beyond its five-year contract - which ends in 2012 - despite high costs from suppliers putting that at risk.
Mr McLeod said Saturday's music festival was "highly successful" and discussions were under way with event promoters about Raggamuffin being signed up beyond 2012, which he was optimistic about.
"There's no doubt the event reinforced Rotorua as the reggae capital of New Zealand and it's boosted Raggamuffin's reputation among international reggae artists as a must-do event," Mr McLeod said.
However, Mr McLeod said they would continue looking at ways to make future events even better.
"We're planning a full debrief with all parties so we can continue to improve on arrangements for future events."
Mr McLeod said he would do all he could to make sure Raggamuffin stayed in Rotorua.
"It injects millions of dollars into our local economy so support from Rotorua residents for this annual event is highly valued and appreciated by organisers and festival attendees alike."
