"Our immediate thoughts are with the family and friends of this person. Full details of the person's identity have not yet been released by police, however it is known he was an elderly gentleman."
Taljaard said as this matter was now with the police, he was unable to comment any further at this time.
Earlier a Rotorua Daily Post reporter at the scene said a hearse went through the gates into the back of the Polynesian Spa.
Emergency services at the Polynesian Spa in Rotorua. Photo/Ben Fraser
A couple who did not want to be named told the Rotorua Daily Post they were in the pool with a man around half an hour before people rushed over to him.