"However, towards the end of 2014 and into the 2014-15 summer, Rotorua started to see an increase in the Chinese free independent travel sector which is offsetting the losses from the shopping tours," he says.
Rotorua's results were supported by events including the Rotorua Marathon, national conferences and the filming of a Chinese reality TV show, Dad, Where Are We Going?
"Almost every Tourism Industry Association hotel region saw excellent results last year, with the exception of Christchurch where a significant recovery in the supply of available rooms due to hotel openings and re-openings has affected the occupancy statistics," Mr Roberts said.
"These positive trends have continued in 2015 and as a result, we are seeing reinvestment with a number of the region's hotels undergoing refurbishment.
"And investors are responding to demand with more hotel developments around the country than we have seen for quite some time," Mr Roberts said.
Tourism Industry Association Hotel sector regional chairman Blair Chalmers agreed with Mr Roberts' comments.
Rotorua's 10 Tourism Industry Association Hotel members
* Offered 1446 rooms (no change from 2013).
* Employed 730 people.
* Contributed $44 million to the region through wages and salaries, food and beverage purchases, council rates and other expenditure.
* Paid $21 million in wages and salaries, and $1 million in council rates.
* Recorded growth in the New Zealand and Australian markets but a decline in visitor numbers from Japan and China.
* Saw a small decline in the corporate travel market was offset by growth in independent leisure travellers.