Whether he was late or not, it was obvious his was the bus she had been waiting for and his refusal to let her on is no way to treat any person, let alone an obviously pregnant young lady.
What would he hope a fellow bus driver would do if his wife or relative were in that situation? One assumes he would expect a fellow bus driver to treat that person with respect and kindness and let them board the bus.
Are our city drivers under such pressure that they cannot treat people with basic decency?
If that is the case the people running the service need to take a good, hard look at themselves and the regional council, which contracts the service, should be reviewing the matter.
In any case, the driver certainly needs to take a good, hard look at himself and if the teen's story pans out, he should at the very least be severely reprimanded.