They have not only done incredible damage to the police reputation but they have undermined the suffering of the burglary victims.
The assurances from Ms Tolley are pleasing as in Rotorua we have crowed for years about our big reductions in burglaries.
The most recent statistics revealed on April 1 this year showed there were 1331 burglaries in the previous year, down from 1477 the year prior.
The police should however be mindful that perception isn't everything - the truth is.
Over recent years, it's been policy in some policing districts to keep detailed information about crimes from the public to make the community feel safer.
Such policies are only burying your head in the sand and are not fair on any community.