Rotorua Daily Post
  • Rotorua Daily Post home
  • Latest news
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Sport
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Business
  • Opinion
  • Lifestyle
    • All Lifestyle
    • Residential property listings
  • Property
    • All Property
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Rural
  • Sport

Locations

  • Tauranga
  • Te Puke
  • Whakatāne
  • Rotorua
  • Tokoroa
  • Taupō & Tūrangi

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales

Weather

  • Rotorua
  • Tauranga
  • Whakatāne
  • Tokoroa
  • Taupō

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Rotorua Daily Post

Covid 19 Coronavirus: Lack of trust and clarity in hospitality level 2 rules

Kristin Macfarlane
By Kristin Macfarlane
Bay of Plenty Times·
12 May, 2020 09:44 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Our Backyard Pub owner Richard Hazeldine talks Level 2 restrictions.

Bay of Plenty's hospitality industry has been left confused by the rules around operating under level 2 - with concerns raised over a lack of trust and a lack of clarity.

Prime Minister Jacinda Ardern announced on Monday that Covid-19 alert level 2 would be phased in, with retailers, malls, cafes, restaurants, cinemas and other public spaces and playgrounds allowed to reopen with no more than 100 people from tomorrow.

From Monday, May 18, schools and early childhood centres will open to all students, followed by bars adhering to the three "S" rules - seated service, social distancing and single servers from May 21. Pubs and bars will be allowed to open earlier if they adhere to rules including serving patrons a meal, not just drinks.

Hospitality New Zealand's Bay of Plenty manager Alan Sciascia said the industry had been expecting Monday's announcement to be similar to last week, that customers are seated, separated and each table has a single server. But the additional requirements of a two-hour limit, maximum groups of 10, and alcohol only being served with food were a surprise, he said.

Advertisement
Advertise with NZME.

"The message that was delivered by the Prime Minister [on Monday] was actually quite unexpected, it really caught us by surprise," Sciascia said.

They were still seeking clarity to the rules but as it stood, "some businesses feel they can operate, some can't".

"It's a lack of trust but more importantly, a lack of clarity ... what in fact can and can't be done.

"We'll just do the best we can, operate with what we know and make a few assumptions."

Advertisement
Advertise with NZME.
Our Backyard Pub owner Richard Hazeldine. Photo / Andrew Warner
Our Backyard Pub owner Richard Hazeldine. Photo / Andrew Warner

For Richard Hazeldine, who owns Our Backyard Pub in Rotorua, the extra rules and staggered opening highlighted a lack of trust in the processes bar owners would implement on their own to ensure the safety of their patrons.

"Why can't we be trusted to open?"

Hazeldine said the hospitality was "quite a robust industry", that followed many rules when serving drinks and as a bar that served food, he would be open from this Friday.

"There's not a lot of trust in the processes we will have," he said.

Cilla Paul-Bennett, who owns McSwiggans Irish Pub in Cambridge Heights, said as an establishment that didn't serve meals she wouldn't be open this week.

However, she was making final preparations, ensuring she had enough hand sanitiser throughout her establishment and putting up dividers so she could open her doors again on May 21, after eight weeks without income.

"We've separated our tables ... we're just going to 41 seats and two staff on at all times," Paul-Bennett said.

She said having to shut her doors had been hard but her regulars had reached out during the past seven weeks to check in on her, which she said was special.

Advertisement
Advertise with NZME.

She has owned McSwiggans Irish Pub for about five years but has worked there for 10, describing it as similar to the television show Cheers, which has the tagline and theme song of "where everybody knows your name".

"It's like a little family bar here. It's sort of like Cheers, it's locals."

• Covid19.govt.nz: The Government's official Covid-19 advisory website

The Minister of Commerce and Consumer Affairs Kris Faafoi said pubs and bars operating under Anzac Day-style rules and in a similar way to restaurants and cafes would allow the venues to get back to business this week but people needed to act responsibly.

"If you decide to go to the pub when we move to level 2, please keep your distance and don't socialise in the way you might normally when you pop to your local for a drink."

NeedToKnow3
NeedToKnow3

Faafoi said the Anzac-style, food-first rules of trade would be reviewed next week.

Bars and pubs can open from today under the following rules:
• Patrons must be seated.
• Patrons must be served a meal, not just drinks.
• Serving staff must stick to serving specific tables.
• Establishments must ensure no more than 10 people per booking.
• Establishments cannot accommodate more than 100 people.
• Establishments must ensure safe spacing between seated groups.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Business

Premium
Opinion

Property Insider: Foodstuffs' $380m expansion with new Pak'nSave sites in the works

24 Jun 12:00 AM
Premium
Opinion

Opinion: Why stagflation fears are back on the radar

22 Jun 04:00 PM
Premium
Property

'Māori are long-term investors' - learning from success and failure working with iwi

20 Jun 12:00 AM

Kaibosh gets a clean-energy boost in the fight against food waste

sponsored
Advertisement
Advertise with NZME.

Latest from Business

Premium
Property Insider: Foodstuffs' $380m expansion with new Pak'nSave sites in the works

Property Insider: Foodstuffs' $380m expansion with new Pak'nSave sites in the works

24 Jun 12:00 AM

The biggest is a new application for a $100m Pak'nSave on reclaimed land in Takapuna.

Premium
Opinion: Why stagflation fears are back on the radar

Opinion: Why stagflation fears are back on the radar

22 Jun 04:00 PM
Premium
'Māori are long-term investors' - learning from success and failure working with iwi

'Māori are long-term investors' - learning from success and failure working with iwi

20 Jun 12:00 AM
'Life-changing': International flights return to Hamilton Airport

'Life-changing': International flights return to Hamilton Airport

18 Jun 05:23 AM
Engage and explore one of the most remote places on Earth in comfort and style
sponsored

Engage and explore one of the most remote places on Earth in comfort and style

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Rotorua Daily Post e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Rotorua Daily Post
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Rotorua Daily Post
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP