Ms Smale said in her evidence to the committee that Mr Toner had also failed to send any bi-monthly reports, as per a condition of his previous licence renewal.
"Mr Toner has failed to demonstrate to this committee that he understands his responsibilities as a licensee," the committee's decision stated.
"Unfortunately, there appears to be a systemic failure on the part of Mr Toner to implement systems and change his management style, he continues to display a blase attitude and lack of concern about his responsibilities.
"The committee does not believe Mr Toner is able to balance the burdens and benefits of holding a liquor licence.
"Therefore the committee does not believe Mr Toner is a suitable person ... to hold a liquor licence and the application for an on-licence is refused."
Mr Toner's advocate at the hearing, Hospitality New Zealand regional manager Alan Sciascia, said Mr Toner acknowledged that "some undertakings given to the DLC in May 2015 have not been totally met".
Mr Toner told the Rotorua Daily Post he did not wish to respond directly to comments made by the committee in its decision.
"It's been a great eight years on Eat Streat. It's been a blast. We've had our ups and downs, but it's been a lot of fun."
He said there was someone lined up to buy the business.