Rotorua Daily Post
  • Rotorua Daily Post home
  • Latest news
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Sport
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Business
  • Opinion
  • Lifestyle
    • All Lifestyle
    • Residential property listings
  • Property
    • All Property
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Rural
  • Sport

Locations

  • Tauranga
  • Te Puke
  • Whakatāne
  • Rotorua
  • Tokoroa
  • Taupō & Tūrangi

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales

Weather

  • Rotorua
  • Tauranga
  • Whakatāne
  • Tokoroa
  • Taupō

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Rotorua Daily Post

ACC pulls funding for Rotorua Mountain Bike Club First Response Service

Kelly Makiha
By Kelly Makiha
Multimedia Journalist·Rotorua Daily Post·
23 Dec, 2020 05:00 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

The Rotorua Mountain Bike First Response Unit has lost a bulk of its funding, putting the service in jeopardy. Photo / Supplied by Gerhard Egger

The Rotorua Mountain Bike First Response Unit has lost a bulk of its funding, putting the service in jeopardy. Photo / Supplied by Gerhard Egger

The future of a lifesaving medical crew that quickly reaches injured mountain bikers in Rotorua's Whakarewarewa Forest is in jeopardy after ACC pulled its funding.

The Rotorua Mountain Bike Club First Response Unit has been operating for more than three years and during that time has rushed to the aid of an estimated 1000 riders in strife.

But the club has just learned ACC will stop its funding from April next year.

The Rotorua Mountain Bike First Response Unit has lost a bulk of its funding, putting the service in jeopardy. Photo / Supplied by Gerhard Egger
The Rotorua Mountain Bike First Response Unit has lost a bulk of its funding, putting the service in jeopardy. Photo / Supplied by Gerhard Egger

An ACC spokesperson said it continuously reviewed the funding decisions to "ensure they got the best possible outcomes from the investments for all New Zealanders".

Advertisement
Advertise with NZME.

"In this instance, we've been unable to demonstrate the impact of the service on the rate and severity of injuries in the park. However, ACC remains committed to injury prevention initiatives for cyclists, including our investment in BikeReady, a cycle safety training programme in partnership with Waka Kotahi (NZ Transport Agency)," the spokesperson said in a statement.

The service contracts Peak Safety to deliver a first response in the forest which sees the medics, who are capable riders with strong knowledge of the trails, able to get to injured riders quickly. The mean response time for the past four years is 10 minutes, according to a report written by the club and given to ACC.

The service is advertised among the mountain biking community and riders know to call 0800 WHAKA1 if they need urgent attention. When medics respond to callouts, they either deal with the patients themselves - therefore reducing the workload for St John ambulance - or carry the patients out on backboards to areas where an ambulance or rescue helicopter can reach.

The service costs about $120,000 a year to run and between $60,000 to $80,000 comes from ACC.

Advertisement
Advertise with NZME.

Club member Dr Erin Eggleston said they now had a "big uphill battle" to try to find funders to keep the service going.

He said the club had a membership of about 700 and they hoped to grow it to about 3000, including attracting more Aucklanders.

Discover more

New Zealand

Turbo turkey, the Usain Bolt of Rotorua traffic

22 Dec 12:06 AM

Mountain Bike Rotorua gives free bikes to those in need

21 Dec 02:06 AM

Taxpayer bill for housing homeless in Rotorua revealed

20 Dec 05:00 PM

Kelly Makiha: Don't take stuff that isn't yours

15 Dec 08:00 PM
Dr Erin Eggleston. Photo / Kelly Makiha
Dr Erin Eggleston. Photo / Kelly Makiha

He said Aucklanders were the second biggest group needing help, equating to almost the same as the number of Rotorua riders. However the unit went to the rescue of riders from all over the North Island and beyond, including a large number from overseas. Therefore Eggleston said it was hoped they could appeal to membership from Aucklanders and elsewhere.

He said they were also looking for a naming rights sponsor to give between $40,000 to $60,000 a year and they would also apply to more charitable funding organisations.

In the report to ACC about the service, the club outlined details about what the service had provided.

It said it had attended 705 incidents in the forest over weekends, school holidays and public holidays (it is estimated to be closer to 1000 once the mid-week service started in 2019).

Each member of the unit has medical knowledge, is trained in extricating patients and has a detailed geographical knowledge of the forest.

The responders deal with broken bones, soft tissue injuries, head injuries, dislocations and spinal injuries. Pain relief was given to 32 per cent of patients, 23 per cent needed wounds dressed, 40 per cent needed splints or slings, 22 per cent needed assessment only and 8 per cent (or 57 patients) needed to be backboarded from the forest.

Advertisement
Advertise with NZME.

They have transported 388 patients to the edge of the forest to meet an ambulance or other transport, the report said.

The First Response Unit in 2017 after it got its buggy. Photo / File
The First Response Unit in 2017 after it got its buggy. Photo / File

Of the 705 patients, 118 were considered stable but could become unstable and nine were considered unstable, which meant they could easily deteriorate or die while waiting more than an hour for an ambulance, the report said.

The 57 riders who were backboarded from the forest, mostly with suspected spinal injuries, represented a group that would have much worse and expensive medical outcomes if they had to lie on their ground for several hours waiting for help to arrive, according to the report.

Rotorua man Scott Kuegler said, in the report, the First Response Unit saved his life.

"I was lying there with a broken neck. My mate called First Response and 111. While still on the phone to 111, the first responders turned up. I was freezing with my face in the dirt. They got me on a backboard and carefully moved me up the bank to a stump where I could be winched from."

He said he was winched through the canopy by a rescue helicopter and was taken straight to Rotorua Hospital.

"I am told I am one of the 2 per cent that survive a broken neck, with C2 broken into 10 pieces. I can't thank the team enough for holding my neck straight and supporting me on to the board and into the helicopter. Without the team I would have died."

St John Ambulance Lakes Territory manager Leisa Tocknell. Photo / File
St John Ambulance Lakes Territory manager Leisa Tocknell. Photo / File

St John ambulance Lakes territory manager Leisa Tocknell told the Rotorua Daily Post local ambulance staff and the first responders had an excellent working relationship.

"Without their help, it will mean patients in the forest will have a longer wait time simply because St John doesn't have the specialised equipment that they do. The quicker anyone with medical skills can get to an injured person, the better the long-term outcomes will be."

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Rotorua Daily Post

Rotorua Daily Post

Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

16 Jun 07:30 AM
Premium
Opinion

Why Rotorua's First XV victory over Hamilton is one for the ages

16 Jun 05:01 AM
Rotorua Daily Post

'Do what's right': Shaken witness' call after hit-and-run

16 Jun 01:59 AM

How one volunteer makes people feel seen

sponsored
Advertisement
Advertise with NZME.

Latest from Rotorua Daily Post

Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

16 Jun 07:30 AM

Mark Hohua, known as Shark, was allegedly beaten to death by fellow gang members in 2022.

Premium
Why Rotorua's First XV victory over Hamilton is one for the ages

Why Rotorua's First XV victory over Hamilton is one for the ages

16 Jun 05:01 AM
'Do what's right': Shaken witness' call after hit-and-run

'Do what's right': Shaken witness' call after hit-and-run

16 Jun 01:59 AM
BoP dairy targeted by armed robbers

BoP dairy targeted by armed robbers

16 Jun 01:00 AM
Jono and Ben brew up a tea-fuelled adventure in Sri Lanka
sponsored

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Rotorua Daily Post e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Rotorua Daily Post
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Rotorua Daily Post
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP