Darlene says people don’t necessarily need to be on a benefit to qualify for help with food, but there are income and asset limits. More information can be found on the Work and Income website.
She says the grants are loaded onto a payment card and those who don’t have an existing payment card need to go to a service centre or nominate an agent who has the authority to collect it for them.
“For any clients who are still unable to pick up a payment card, we would encourage them to get in touch over the phone as there may be other options for them, but this is on a case-by-case basis.”
MSD is working on getting a staff member to work from the Pahīatua Heartlands site one day a week for booked appointments and will let the community know when this service will be available.
“This will help to provide MSD services to a greater portion of the Tararua community,” Darlene says.
The staff member “will be able to see clients and set them up with payment cards if eligible”.
The agency is also exploring Heartlands in Pahīatua directly distributing payment cards to clients after approval from MSD.