Firefighters were already on the scene battling the large fire which completely destroyed their home, adjoining garage and two vehicles.
The owner said firefighters believed the blaze started in the garage, but he was unsure exactly what caused it.
The owner said while he was grateful no one was inside during the fire, they had lost most of their belongings.
Only a shed at the rear of the property survived.
“There were a lot of memories - a lot of photos, but they are all gone.”
Firefighters did manage to salvage one waterlogged packet of family photographs, which the couple was thankful for.
The owners said they had been blown away by the support of the community, who had been quick to offer places to stay.
They said the firefighters had also been amazing and supportive.
The couple, who have insurance, were back at their home of 13 years on Monday morning, cleaning up and looking through the property.
Fortunately, the fire did not spread to any neighbouring homes.
Firefighters were alerted to the Taradale house fire at 5.51pm, and six fire trucks responded from Taradale, Napier and Hastings.
A Fire and Emergency NZ spokesman said the fire was “well alight on arrival” and was suppressed by 6.30pm.