Hawke's Bay-owned broadband company Now has come up trumps for the third year running, winning Broadband Compare's Best Customer Support Award.
Now chief executive and founder Hamish White said words cannot describe how the team feel about their triumph.
"It's testament to their belief in the quest that we've always been pursuing and the passion and commitment that they bring to their jobs every day," he said.
"We've always had this unwavering belief that our industry had deprived Kiwis of good service for decades and henceforth our quest and belief that Kiwis deserve better."
This is the second award that customer service Now has received this year, having been crowned New Zealand's most satisfied customers – the nation's favourite broadband provider at the Canstar Blue's awards.