"These people are not shy, they don't have a conscience, to blatantly do this. We see them as being rather dangerous."
Neighbours who lived near the store notified authorities on hearing glass smash as the door was pried open with a crowbar.
"It was so loud that they heard it and called police, we wouldn't have wanted them to approach these people. It only took them [the thieves] about three-and-a-half to four minutes to get in and out."
It was a particularly cutting blow for the couple who tried to contribute wherever they could, even hosting an annual Christmas feast out of their own pocket.
"They don't realise we help the community they live in, we employ people.
"The thing that hurts us the most is that we do a lot, but we are not showy, we help so many people and so many families, we do it from our hearts - that's what's hit a raw nerve."
Timing of the break-in was terrible because the McCarthys had to spend a day arranging the clean-up when they should have been focussing on a new premises set to open in the Kmart Plaza on Monday.
While it would be a stretch, they would go ahead with the opening, so that their loyal customers wouldn't be disappointed.
"It's harder to make sure we can keep up with demand, this is affecting our customers, but we have had some good response and support from them."
If you have any information, please phone Crimestoppers: 0800 555 111.