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Home / Hawkes Bay Today / Lifestyle

Seriously dim view of insurer with glasses half empty

Hawkes Bay Today
19 Aug, 2014 06:00 PM2 mins to read

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Martin and Sarah, Classic Hits announcers on the breakfast show, 89.5 FM, Napier. Photo / Warren Buckland

Martin and Sarah, Classic Hits announcers on the breakfast show, 89.5 FM, Napier. Photo / Warren Buckland

As you read this column, a little girl waits.

Okay, she's not really little ... and girl is debatable ... but she is waiting! At the beginning of this month Sarah was playing handball with her 9-year-old stepson and he was winning.

So she did what any well-adjusted adult who's losing would do: picked him up and turned him upside-down, yelling "stop winning" like a banshee.

Said 9-year-old laughed and kicked his feet ... right into Sarah's glasses. Crack! The frame split and out popped the lens. So a call to the insurance company was made and, yes, the glasses were fully covered and they would send a referral letter to get them replaced free.

Three weeks later Sarah still has broken glasses and no letter has been received. What is it with insurance companies taking an age to complete your claim?

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I'm sure the person who's taking three weeks to write a one-page letter of referral can see perfectly well, while Sarah is stumbling through life, with one lens frequently popping out of the frame and forcing Sarah down on the ground looking like a mole scrambling to find it.

It hasn't popped out into the toilet yet but surely it's only a matter of time.

Speaking of frames, Martin decided to delve into DIY at the weekend, something he considers himself to be rather good at. Sure he can dig a trench, wire a room and put in a tap, but can he build a shed straight? No he cannot.

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All was looking well (although he eventually had to get his 11-year-old daughter to help him with the instructions) until he got to the roof, which he somehow managed to put on crooked. Even birds can't rest on it as they keep sliding off.

By the way, Martin's hearing test last week was surprising ... turns out he has excellent hearing BUT he struggles to pick up the frequency of the female voice. Seriously, that was the conclusion of the hearing therapist.

Since the test, Martin has received quite a bit of correspondence from fellow males congratulating him on managing to come up with the perfect excuse for not listening, and then actually getting a hearing professional to agree with him.

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