“We are devastated. It’s super-upsetting,” Sam said.
“We can’t talk about it without Emily welling up.”
Brand new carpet and flooring were installed only last week.
Their front yard, like most of Branson Road, leaves people struggling to lift their gumboot-clad feet.
Water, silt and mud has entered the home to a depth of 300 millimetres.
“Everything (in the house) touching the ground is stuffed,” Sam said.
The couple, their three children and two dogs have been living with Sam’s parents for the last three years.
He estimates they have been set back three months in terms of living their dream of home ownership.
“We are at the mercy of the insurance company.”
Sam says there is work on the house that “we cannot not do . . . We have to do it”.
The insurance company “might kick up a stink about it — we don’t know”.
The couple planned to dry out the house over the weekend with the help of Daniel Neilson of Jae Carpet Cleaning.
He’s awesome, he said. “We’re going to give it everything.”