Lime riders have since made more than 140,000 trips in Tauranga, Mount Maunganui and Pāpāmoa - covering more than 200,000km.
"This has avoided more than 32,000 vehicle trips and 50,000km of motor vehicle travel," Mentjox said.
People using the Lime app pay to ride the scooters where they want for as long as they want and leave them when they're done to be picked up by another user.
Lime e-scooters have been popular in Tauranga since they launched in October. Photo / George Novak
The introduction of the micro-mobility service came under a one-year trial with Tauranga City Council.
Mentjox said there had been "very few" incidents reported to Lime since they launched, not including vandalism.
"Vandalism is hard to quantify but unfortunately people do intentionally damage our fleet, which is something we take seriously. Nine scooters have been stolen and we have recovered six of those so far. There have also been instances of scooters being thrown in the harbour, which we have recovered."
Mentjox said Lime was working with police in pursuing anyone found damaging e-scooters.
"Every scooter that is damaged prevents someone from taking a trip and helping to reduce car trips, congestion and emissions."
The longest ride by distance was 21km - a trip that began in Moa Park, went into central Mount Maunganui before heading out to Pāpāmoa.
Council acting director of transport Russell Troup said Lime's user numbers showed the service had been "extremely popular".
Of the 170 complaints, most were made in the first three months and included concerns over rider safety and scooters being parked in unwanted locations, potentially becoming a trip hazard.
He said patronage showed there was a need for this type of service.
"We will soon be asking our communities to give us their feedback and whether or not they would like to see shared e-scooters become a permanent public transport option in Tauranga."
Troup said the trial was accomplishing its goal of providing insights into how rental e-scooters would operate in the city, "and the potential benefits and risks that come along with them".
"We have not made any changes to the initial framework and conditions of the trial, but have been discussing with Lime additional ways they could highlight the importance of parking scooters properly."
Lime said it had used emails, in-app messaging and first rider workshops to push that message to riders.
Downtown Tauranga spokeswoman Sally Cooke said it was great to have Lime e-scooters as another mode of transport to get around the city.
"We don't get flooded with complaints from people about them, so, like other cities across the country, it is encouraging to see them be a part of the mix in our city and as long as they are used appropriately and safely and users are mindful of pedestrians and others on the streets then it's a good thing."
Cooke said she hoped Lime e-scooters were used and left safely as safety for everyone in the city centre was a paramount concern.
