Going above and beyond the call of duty — there's little other way to describe the valiant efforts of a toilet cleaning contractor on New Year's Day.

Whangamatā Police say a cellphone was lost at the Joe's Farm New Year's Eve concert just outside Whangamatā.

"A contractor who maintains the portaloos was expecting people's deposits and noticed a cellphone that got sucked up into his system," said Sergeant Will Hamilton.

A cellphone was handed in to the police after it was found down a portaloo following Joe's Farm New Year's Eve concert just outside Whangamatā. The owner has claimed it. Photo / Getty Images
A cellphone was handed in to the police after it was found down a portaloo following Joe's Farm New Year's Eve concert just outside Whangamatā. The owner has claimed it. Photo / Getty Images

"The next day he brought it into the station in a biohazard bag. Much to our surprise the owner contacted us and said 'my cellphone is pinging on GPS at your station'.

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"Even though the phone had been sitting there for countless hours... the story has a happy ending."

Thanks to the contractor, the item was reunited. However, many items handed into police remain unclaimed.

"Here at the station, we have a large selection of found property from over the Christmas and New Year period. As much as I would like a brand new iPhone 10, Drone or lifejacket, I know there will be some people grieving at their lost partnership with their much-loved device."

Police said people should bring some ID and be prepared to unlock the device with a passcode or similar to help prove it is theirs.