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Home / Whanganui Chronicle

Same product, different prices

By Greg Bell
Wanganui Midweek·
14 Apr, 2016 03:46 AM4 mins to read

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NUROFEN: Manufacturer has put different prices on the same product.

NUROFEN: Manufacturer has put different prices on the same product.

Suffering from Cynicism? There's a pill for that!

In a couple of previous episodes, I have attempted to demonstrate personal cynicism as a common practice in medicine and rehabilitation: marketing. I argued that truth and marketing are oxymoronic a good amount of the time and that the projection of care and benevolence from advertisers is mere illusion.

I felt vindicated late last year when I read of an interesting court decision in Australia that dealt with the issue of extravagant claims in drug effectiveness, and price escalation for a product no different to its cheaper relative, a product that most of my clients seem to use in cases of soft tissue injury: Nurofen. The superstar anti-inflammatory marketed and made by Reckit Benkiser comes in several iterations: Nurofen (standard ibuprofen). Nurofen Migraine, Nurofen Period Pain, Nurofen Back Pain and Nurofen Tension Headache (standard Ibuprofen plus pretty coloured boxes). The catch for the unwary is that all of these are one and the same, and if you were thinking of buying a box each for those unpleasant conditions, you'd be wasting your hard-earned money, when the good old original Nurofen does exactly the same thing for half the price.

According to the federal court of Australia, this is misleading practice, and it has ordered Reckitt Benkiser to remove all specific condition boxes of Nurofen from shelves three months from its decision. "The Nurofen range included products supposedly targeting back pain, period pain, migraine pain and tension headaches, but the active ingredient in all was exactly the same, ibuprofen lysine 342mg."

On Radio NZ Checkpoint, Lee Hohaia, the Pharmacy Guilds' spokesperson confirmed the price was around twice that of the standard Nurofen in New Zealand. While the court decision in Australia has protected consumers from misleading advertising, Ms Hohaia was comfortable that in New Zealand the products carry on being sold. She emphasised that the Nurofen is different in the targeted range, working faster than standard Nurofen, citing clinical research, however when Reckitt Benkiser were pressed to provide such research, it showed that Nurofen is non-selective, gaining access to the bloodstream and working systemically around the body rather than homing in on the pain in question. The Therapeutic Goods Administration in Australia upheld a complaint of 2012 that Nurofen's claims of targeted pain relief effects were misleading. It took until late last year for the pharmaceutical company to actually comply with the ruling. Andrew MacLachan, Professor of Pharmacy, University of Sydney says there is no difference in the effect of these drugs.

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As of April this year in New Zealand, the packets in question must contain a statement to make clear to consumers there is no difference in the drug across the different pain types. This sounds like a soft option, as the name and action will still most likely be in bold type with a small print explanation unseen to most. I wonder if it will read like this:

Nurofen Period Pain (just as good for period pain as tension headache or back pain, but twice the price of the same original Nurofen, but in a shiny reflective box). For most, the mission to pick up a packet of drugs relies only on visual recognition and what worked last time. Poring over packaging for fine print is unlikely to happen in the average purchase.

The good news is that our own commerce commission is investigating the very same issue, but there appears to be no ruling in the immediate future. Even better is that the pharmaceutical company has stated that they never sought to mislead consumers, which is for the cynical, a bitter pill to swallow.

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I quote Jules Morrow on Australia's satirical consumer programme The Checkout:

Nurofen: Painfully overpriced, fast relief from your money.

Once again, you cannot count on corporates to actually care about your welfare, unless you are a shareholder.

Greg Bell is a physiotherapist practising at Bell Physiotherapy. www.bellphysio.co.nz

NUROFEN: Manufacturer has put different prices on the same product.
NUROFEN: Manufacturer has put different prices on the same product.
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