The nature of the fire and the chemicals that were involved meant it wasn't safe to do on-site investigation amid the debris, he said. Also, the two diggers that were needed to break apart burning packets of timber had destroyed some evidence.
Hotter wouldn't speculate about the cause, except to say it could be related to electricity. He didn't believe the fire was suspicious.
"We may never know exactly what caused it."
It's a similar outcome to the investigation of the fire that destroyed the Thain's building at 1 Victoria Ave in July 2019. That fire went to fourth alarm and severely injured one of the building's two occupants.
New Plymouth specialist fire investigator Matt Crabtree led its investigation.
"Due to extensive damage to the building and the building being unstable and a collapse risk, no internal investigation was completed," he said.
No conclusion was reached about the cause of the fire.