He believes the ideal solution would include speed restrictions either side of the crossing, raising the crossing slightly above the road level and stopping traffic from turning right when leaving the parking area in front of the shops.
Yesterday Whanganui deputy mayor Hamish McDouall met with Mr West and said the council would be doing something.
"We can expect to see something happen. It won't happen overnight but something will happen," Mr McDouall said.
He said a number of intersections in the suburb were discussed at a community meeting in Whanganui East four years ago. As a result changes were made to the Nile St-Wakefield St intersection and the Jellicoe St-Tinirau St corner.
"This crossing in the shopping centre was mentioned but it was down the priority list."
But Mr McDouall said as more heavy trucks were passing through the area, many of them carrying logs to the Eastown rail siding, "something needs to be done and it will be".