How do locals feel about the spending of rates, footpaths, control of dogs and event promotion? This used to be revealed through an annual Community Satisfaction Survey report Rotorua Lakes Council would pay to be done by a surveying company. But the council has decided to stop this way of evaluating the community perception and instead look at what it says is a more accurate measure of its performance.

The community satisfaction survey measuring council services, which caused controversy during the last local election when it was released late, has been canned in favour of a new system that will

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Snapshot of the 2018 Community Satisfaction Survey