Ms Pram was looking forward to taking on the rest of the county and was eager to win.
In taking out the Northland group title, she had proven to be a "service sensation".
Competitions began with in-store assessments where checkout operators were tested by mystery shoppers on their friendliness, presentation, speed, accuracy, and most importantly, their overall customer service.
Brett Ashley, general manager operations for Countdown, said recognising top checkout operators like Ms Pram was a crucial part of encouraging great customer service.
"We're serving 2.8 million customers every week and our checkout operators fulfil a very demanding role. So often they are the lasting impression our customers have of their trip to Countdown," Mr Ashley said.
"The best checkout operator is someone with a friendly smile who can strike up a conversation but also pack and scan groceries quickly and efficiently.
"It's the subtle things like packing meat separately but quickly, recognising persimmons and portobello mushrooms at a glance, and helping make sure your groceries leave the store in the same condition as they were on our shelves."