"What else can we do?" she asked.
CCTV images had been passed on to police, who had asked that every incident be reported, and she hoped the offenders would be identified and prosecuted. Nothing else seemed to be deterring them.
Andrew had camera footage of two people who helped themselves to the contents of six or seven bags of clothing behind the shop at 4.30pm on Sunday.
They examined various garments, taking some but leaving the bulk scattered over the ground. By the time shop staff arrived on Monday morning it had rained, and the discarded garments were fit only to be given away, or dumped.
Andrew estimated that the theft had cost Hospice around $200.
She also had footage of two people raiding bags of clothing left at the front of the shop recently, again the thieves taking some garments and leaving others strewn about the area.
"They don't leave a tidy mess," she said.
And there were pictures of an enterprising individual diving into the rubbish skip at the rear of the shop, his or her legs dangling over the side of the bin for the best part of 20 minutes.
Andrew said that anyone who needed clothing that desperately only had to ask.
"If they're freezing and they can't afford to buy clothes, we will give them some," she said.
"But as you can see, these people aren't badly dressed. They really don't look as though they have no other option but to steal. They're just taking from an organisation that needs every dollar it can raise to help people who are in real need."