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Home / Northern Advocate

Jonny Wilkinson: Tough time for disabled folk during Covid 19 lockdown

Jonny Wilkinson
By Jonny Wilkinson
Northern Advocate columnist·Northern Advocate·
11 Apr, 2020 03:00 AM4 mins to read

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Some disabled people are fully reliant on support workers to shop. Photo / Getty Images

Some disabled people are fully reliant on support workers to shop. Photo / Getty Images

A DIFFERENT LIGHT

We're halfway there. At least I hope we have done enough so that four weeks at level 4 will turn the tide of Covid-19 and we can start a journey back to some normality.

This lockdown has been hard for all of us. For some it has been harder than others. Many disabled people are doing it tough. The ability to get essential items, including food, appears to be one of the most prominent issues. Some disabled people are fully reliant on support workers to shop.

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They are facing a number of snags when it comes to supermarkets. There is, for example, the "one at a time" policy. Some people aren't being let in with their support worker because it's down to the discretion of the supermarket "bouncer" (for want of a better word).

Of course the support worker could go in to the supermarket with their list. This approach is fraught, however, as some home support providers have told their staff, who normally accompany the disabled person to shop, that they can't use their clients' eftpos cards. Bit of a Catch 22 ….

Another associated "snag" is that disabled people entitled to shopping support are normally allocated a set amount of support time to do their shopping. That works okay in the normal scheme of things but in lockdown by the time they get to the front of the supermarket queue they have run out of any decent time to do their shop.

I know that work is being done with the supermarkets to come to some arrangement to alleviate this - hopefully this will happen soon.

Here is some information that may be helpful if you're disabled and find yourself stuck:

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Pharmacies

Your local pharmacy may do home deliveries for a small or no fee. Most of their hours have changed to 10am–noon then 2pm–4.30pm during this lockdown period.

Grocery deliveries

The big suppliers have indicated that you can shop online but there have been reports that their websites are overloaded. I am sure they are working hard. Countdown has been promoting their "Priority Assistance" on the government's guidelines around those who are most at risk. You can register online for this support on the Countdown website.

Pickup/delivery other options

Volunteering Northland is offering to help vulnerable people get essentials, to provide guidance over the phone on the use of online services, to offer someone to check in on them (via phone or online) or just for a chat. All inquiries: volunteeringnorthland.nz/covid/help or call 0800-865268.

Transport

Driving Miss Daisy will happily discuss options and costs to assist those in the community who need help getting their essential shopping requirements. Call Mike on (09) 430-8091.

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Meat delivered

Omak Meats will deliver in Whangārei, Hikurangi, Onerahi, Kerikeri and other areas on certain days. You can order online – omak.co.nz or talk to them on 09-435 1403 if you haven't got internet.

Civil Defence

If you find that you need help and you fit "outside the gap" - other networks, channels, services can't help you, maybe you aren't a NZ citizen, maybe you are but you still can't get help – just call 0800 790 791.

• Covid19.govt.nz: The Government's official Covid-19 advisory website

At home we have been getting into the swing of our bubble. My wife, daughter and I are doing our respective work through the daytime and watching Netflix at night. One series we have found perversely entertaining is Doomsday Preppers, a documentary series about people in America who are convinced that society is on the brink of collapse and how they are preparing to hunker down and "bug out" for an extended period of time.

They dedicate their lives to hoarding all kinds of supplies including weaponry and are an eclectic mix of conspiracy theorist hillbillies and paranoid freaks. While we laugh at their irrational obsessions, I know they will be rubbing their hands and saying, "I told you so".

• Jonny Wilkinson is the CEO of Tiaho Trust - Disability A Matter of Perception, a Whangarei-based disability advocacy organisation.

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