Northern Advocate
  • Northern Advocate home
  • Latest news
  • Business
  • Opinion
  • Lifestyle
  • Sport
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Business
  • Opinion
  • Lifestyle
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
  • Sport
  • Property
    • All Property
    • Residential property listings

Locations

  • Far North
  • Kaitaia
  • Kaikohe
  • Bay of Islands
  • Whangārei
  • Kaipara
  • Mangawhai
  • Dargaville

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Kaitaia
  • Whangārei
  • Dargaville

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Northern Advocate

Cyclone Tam: Northland Civil Defence leader says Govt must ‘wave the big stick’ over telcos’ storm failure

Susan Botting
By Susan Botting
Local Democracy Reporter·nzme·
17 Apr, 2025 04:23 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Floodwaters near Umawera. Photo/ Matthew Davison

Floodwaters near Umawera. Photo/ Matthew Davison

Northland Civil Defence chair Kelly Stratford says the Government must step in to force telecommunications companies to build better storm resilience for Te Tai Tokerau’s fragile infrastructure networks.

Stratford’s comments come as thousands of Northlanders are without mobile phones, broadband and/or power because of ex-tropical Cyclone Tam.

“The situation with ex-tropical Cyclone Tam shows how fragile Northland still is when it comes to power and telecommunications,” Stratford, who is also the Far North Deputy Mayor, said.

“It’s very dangerous.”

Those who had lost mobile phone coverage and broadband – and don’t have landlines – could not make emergency 111 calls, she said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

“That’s life-threatening. It puts everyone in a precarious position.”

Stratford said telecommunications companies were required by law to build resilience into their networks.

But based on her information to date, she said it appeared nothing had been done to address this further, after 60,000 Northlanders were without power, mobile phone and/or broadband during Cyclone Gabrielle in 2023.

Advertisement
Advertise with NZME.

“The Government needs to step in and wave the big stick.”

Many areas along Northland’s east coast were impacted by the lack of telecommunications, including Huruiki near Helena Bay, the Karikari Peninsula, Mangonui, Matapouri, Taupō Bay, Tikitikioure in the Bay of Islands and Ruakākā.

Northland Civil Defence chair Kelly Stratford, who is also the Far North Deputy Mayor, says the situation is "life-threatening". Photo / Michael Cunningham
Northland Civil Defence chair Kelly Stratford, who is also the Far North Deputy Mayor, says the situation is "life-threatening". Photo / Michael Cunningham

Stratford said it appeared cellphone towers were failing even more quickly in the current ex-tropical Cyclone Tam weather event than they did in Cyclone Gabrielle.

Telco Forum chief executive Paul Brislen said none of Northland’s telecommunication towers, lines, cabinets or exchanges had been damaged during the storm.

“The only issue we have is the significant loss of power across the region,” Brislen said.

The sector was working closely with Northland power companies to ensure telcos were prioritised as critical infrastructure within their restoration plans, Brislen said.

Northpower crews work in the rain and wind to try and restore power to Northland homes. Photo / Northpower
Northpower crews work in the rain and wind to try and restore power to Northland homes. Photo / Northpower

Telecommunications were key infrastructure in the modern world but would not work without power and “there’s only so much we as a telco can do about power supply”.

Brislen said telcos operating in Northland had been moving generators to sites affected by loss of mains power overnight and into this morning, where it was safe to do so.

He said he looked forward to working out a solution with the Northland Civil Defence chair and power companies.

“The Government’s new Civil Defence Emergency Management Bill is expected to address some of these interdependency issues and also the need to prioritise restoration of key sites, such as telco sites, following an outage,” he said.

Advertisement
Advertise with NZME.

“We are working on what that could look like with Nema [National Emergency Management Agency],” Brislen said.

The beach at Cable Bay. Photo /  Aaron McCloy
The beach at Cable Bay. Photo / Aaron McCloy

Meanwhile, Stratford said Northland had sought Government investment into building energy resilience in its recent regional deal proposal.

It was pushing for an energy bridge, with changes to legislation underpinning current electricity market pricing mechanisms so the Far North and Dargaville could invest more in sustainable energy, such as wind and solar.

“Given the amount of power we could have up here it would add massively to our resilience and continuity of supply,” Stratford said.

Stratford said people in Northland’s coastal areas needed to take care with a storm surge pushing up normal sea levels as a result of low air pressure and strong winds in conjunction with high tides – which are higher than usual at present because of the full moon on Sunday.

She said there was widespread flooding in low-lying areas in the Far North in particular, which had been amplified by storm surges and a high tide.

Advertisement
Advertise with NZME.
A Mini trapped in floodwaters on Rangiahua Bridge, SH1 in Hōreke. Photo / Joe Marshall
A Mini trapped in floodwaters on Rangiahua Bridge, SH1 in Hōreke. Photo / Joe Marshall

The wild weather had eased slightly in the Far North but was still impacting south of Kawakawa.

She said people without power for heating their homes should take care with alternative heating sources.

They should ventilate rooms with gas heaters or make sure they were fire-safe if lighting an open fire in their grate.

“We don’t want people being suffocated by gas or burning their house down.”

Meanwhile, Stratford said it was heartening to see the people of Te Tai Tokerau ready to help their local communities.

Dozens of community response groups around the region were poised to assist where needed.

Advertisement
Advertise with NZME.

Lots of people were pitching in to shift easy-to-deal-with fallen trees on the road.

“The community spirit as always is alive and well in Te Tai Tokerau.”

Stratford said marae cyclone preparedness had been strengthened after Cyclone Gabrielle, which stood local communities in good stead for ex-tropical Cyclone Tam.

Many had generators, solar power with batteries and Starlink.

Stratford’s tips for keeping safe in ex-tropical Cyclone Tam:

  • Stay home if you don’t have to go out. Safety is a concern with trees across a number of roads.
  • Get the board games out. Do those things that are inside jobs.
  • If you’re missing backyard items such as trampolines or rubbish bins that have been blown next door, talk to your neighbours and restrain the items. Wait till later when weather conditions ease to bring them home. Doing so at present risks them becoming airborne again.
  • Check on your neighbours.
  • Reassure the elderly that there are people out there working to keep communities safe and they are not alone.
  • Take care with alternate home heating sources if power is out. Make sure to ventilate rooms with gas heaters. People should make sure they were fire-safe if lighting an open fire in their grate.

■ LDR is local body journalism co-funded by RNZ and NZ On Air.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from Northern Advocate

Northern Advocate

Education’s $2.5b Budget boost: Where the money is going

22 May 07:46 AM
Northern Advocate

Egregious or reasonable? Economists split over student loan repayment threshold freeze

22 May 07:25 AM
Northern Advocate

'Most vulnerable are invisible': Northland leaders give Budget 2025 mixed reviews

22 May 06:59 AM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from Northern Advocate

Education’s $2.5b Budget boost: Where the money is going

Education’s $2.5b Budget boost: Where the money is going

22 May 07:46 AM

Education got a $2.5 billion boost in Budget 2025.

 Egregious or reasonable? Economists split over student loan repayment threshold freeze

Egregious or reasonable? Economists split over student loan repayment threshold freeze

22 May 07:25 AM
'Most vulnerable are invisible': Northland leaders give Budget 2025 mixed reviews

'Most vulnerable are invisible': Northland leaders give Budget 2025 mixed reviews

22 May 06:59 AM
'Harder on the younger generation': Will Budget changes push Kiwis overseas?

'Harder on the younger generation': Will Budget changes push Kiwis overseas?

22 May 06:40 AM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • The Northern Advocate e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Northern Advocate
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The Northern Advocate
  • The New Zealand Herald
  • The Northland Age
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP