Enid Denton is fed up after spending hours on the phone to Vodafone trying to sort a simple phone connection.
All they had to do was send her a phone.
Instead a rest home resident has spent hours on the facility's reception phone, and has waited more than five weeks, to be connected during a series of stuff-ups she describes as "absolutely ridiculous".
Moving from Auckland, Enid Denton ordered a
wireless home phone from Vodafone on December 23, and checked on its progress in the first week of January. She was told the order had never been placed.
"From there, it's gone from bad to absolutely ridiculous," Ms Denton said.
Ms Denton was assigned a phone number by Vodafone, which she emailed to all her friends, only to find it had actually been assigned to a family in Otangarei, who started receiving her phone calls.
