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Home / Hawkes Bay Today

Work 'unbearable' at Police HQ

By Harrison Christian
Hawkes Bay Today·
30 Jul, 2015 08:50 PM3 mins to read

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Sue Stow said she knew she would likely lose her job after speaking to <i>Hawke's Bay Today</i>. Photo / File

Sue Stow said she knew she would likely lose her job after speaking to <i>Hawke's Bay Today</i>. Photo / File

A Hawke's Bay Police employee has spoken out about her "shocking" workplace culture, saying non-sworn staff are being overworked after job cuts.

But the Eastern District's top cop denies the claims.

Sue Stow has worked for the police for three and a half years.

She's in a data entry role with 14 other staff at Eastern District Headquarters in Napier, creating electronic "events" for incidents dealt with by police, typing and processing court documents and answering phones.

It is a stressful job by nature, but lately the work has become "unbearable".

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After staff restructuring within Eastern District Police saw 10 non-sworn jobs cut in January, Ms Stow and her co-workers were asked to take on additional responsibilities, such as manning the headquarters' front desk.

She said the growing workload has made her feel like a "battery hen".

"It's just gotten ridiculous. I don't have lunch breaks, I don't have coffee breaks - it's nine hours going like the clappers. This is not what we applied for when we took the job on."

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She said workplace morale was low, with co-workers falling ill due to stress.

Staff were generally "too scared" to complain, but if they did, they were told to "suck it up and do it".

"The whole culture is just shocking. You're worth nothing. They don't give a sh*t about you, or your workload, or your opinion.

"When is someone going to tell them to stop throwing work at us? We need an advocate to stand up and say, no, we cannot take on any more work."

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Ms Stow said she knew she would likely lose her job after speaking to Hawke's Bay Today.

Her comments come after a 2015 Workplace Survey revealed 23.5 per cent of Eastern District Police staff felt disengaged on the job.

Eastern District, which includes Hawke's Bay and Gisborne, recorded the highest percentage of disengaged staff along with Northland. These districts were much higher than the national average.

A police officer spoken to by Hawke's Bay Today in October, after the staff restructuring was announced, said non-sworn staff were treated as "second-class citizens".

In response, Eastern District commander superintendent Sandra Venables said non-sworn staff were not being overworked.

"Staff work as per their rostered shift. I believe the allegations are unfounded and I refute that staff are made to work nine hours straight without breaks. If staff are doing this, it is of their own volition and it is not encouraged."

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January's non-sworn restructuring saw "a number of changes to roles in work groups". New duties were introduced while others were removed. Ms Venables did not believe staff were "too scared" to make complaints.

"There is ongoing consultation with staff and their supervisors and any suggestions raised by staff around improving our service to the public, and their colleagues, are all considered and actioned if appropriate," she said.

"The fact that we have got approval for two new stations to be built means that some work groups will be relocated in the short-term. We understand it is a difficult time for some staff and we acknowledge that.

"The supervisors who manage these staff are doing a great job and this one disaffected person has unfortunately tainted all the good work that my staff do on a daily basis."

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