"It is a permitted activity through both the National Environmental Standard and the District Plan," he said. "The council has no legal basis under which to consult [the public] on such matters."
The council was often unaware new poles were even being built.
2degrees Communications manager Michael Bouliane said residents had been given information and contact details to raise any concerns with the company.
The closest neighbours were given a letter explaining the company's plans and contact details. The tower was one of 28 planned to give customers better access to the expanding network.
The owner of the Mahora site, G&C; Properties, would not comment.
The contention over Mahora's tower is similar to that felt by Taradale retailers, who last month rallied the support of Napier City Councillors to fight a monopole in their shopping area.
They said the appearance of the 20m pole would detract from the shopping centre's recent $3.5 million upgrade.