"During a recent test session there was a bit of a scrap between two penguins which our keeper had to break up," Haydon said.
The live "encounter" is believed to be the only offering of its type in New Zealand that is interactive and exclusive to a booked group.
The aquarium tested the idea over recent weeks, with some celebrity interest from New Zealand actor Jonno Roberts, who recently played the character Draco on New York's Broadway, and friend, award-winning actor and Outlander star Caitriona Balfe.
Haydon said a fan from Los Angeles commented: "That was amazing. My mom could not believe it. It felt like we were there - so awesome. Hopefully we'll be able to make it out there sometime next year after all of the Covid restrictions have lifted."