"There is constant noise, partying, swearing, skids on the front lawn. (They) treat it like a halfway house.
"I've never seen police on our street before. They are now a weekly occurrence."
Rachelle has called and complained to HNZ 12 times since December, and emailed them a couple of times, but feels like she isn't being heard.
"I keep getting told to ring the police or noise control because there is nothing Housing New Zealand can do.
"HNZ have been trying to help I guess by talking to our neighbour but the neighbour basically ignores them and so they keep talking to her, they say there is a process which I get but in the meantime we have to live with the gang members, intimidation and noise every day.
"They (the neighbour) can just disrupt the entire neighbourhood and we just have to put up with it."
She has called the police regarding her neighbour on five separate occasions, as well as noise control.
Rachelle said there were 10 homeowners and fellow neighbours who had signed a petition, emailed to HNZ, to get the "disruptive" tenants out.
She never received a response from the organisation to the petition, she said.
Another neighbour said he had to call the police at least twice after witnessing violent behaviour from the HNZ tenant and her possible partner.
"I have rung cops at least twice after seeing them have fist fights etc. (I have seen them) smashing each other, pulling each others' hair, throwing each other inside.
"One of them threw the other at the window and smashed it."
He was also offered drugs at one point.
"I was working in the garden and they just yelled at me and asked me if I wanted to buy drugs. I just ignored them."
Rachelle has owned her house for two years but is thinking of selling up if things don't change, even though she is not a position financially to do so.
"We were planning on staying in this house for 10 years but if this goes on we will sell up even though it comes at a financial cost."
She has had to build a fence as a safety measure and to avoid feeling intimidated.
"We have got a 1.8m high fence. I can now go to my letterbox without feeling intimidated.
"HNZ paid for half. It was still $1200, which is not huge, but we could have spent it on other stuff."
Rachelle is worried that HNZ would put someone similar in once the current tenants move out.
"I know people have a right to have dry, good homes but not if they abuse the right."
Housing New Zealand's area manager Andrew Cairns said it housed those most in need of a home to help them live their lives in "good and bad times".
If it became aware of any issues they would take action to help resolve them.
There was an expectation that tenants be responsible, considerate and law-abiding, Cairns said.
It involved taking good care of the property and keeping to the number of people entitled to live at it, he said.
"Where significant issues occur that may break laws or bylaws, there are the appropriate authorities such as police or councils to deal with them.
"If someone suspects illegal or criminal behaviour or activity they should contact police."
Cairns said as a public housing landlord HNZ's role was to provide homes for the people in the greatest need.
Police said they could not comment on whether they had been called out to the property.
