Hawkes Bay Today
  • Hawke's Bay Today home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Napier
  • Hastings
  • Havelock North
  • Central Hawke's Bay
  • Tararua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Napier
  • Hastings
  • Dannevirke
  • Gisborne

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Hawkes Bay Today

Hawke's Bay power outage: Why some areas had power cuts and others did not

By Sahiban Hyde
Hawkes Bay Today·
10 Aug, 2021 01:46 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Energy Minister Megan Woods on the causes of last night's power outages. Video / Mark Mitchell

Hawke's Bay lines company Unison has apologised for the lack of notice for Monday night's rolling power outage and has vowed to warn customers in advance next time.

It has also explained how it chose which homes to cut power to, and which ones to keep the lights on, revealing it picked the areas using the most power first.

Thousands of homes in Hawke's Bay went without power for an hour and 45 minutes on Monday evening, sparking widespread frustration and, on Tuesday, a political firestorm in Wellington.

Unison estimated 9500 homes around Taupō, Hastings and Napier were affected by the outage and they received 132 calls from Hawke's Bay to the call centre between 6pm and midnight about the outage.

Unison relationship manager Danny Gough says they need to get better at letting consumers know about rolling power outages. Photo / Supplied
Unison relationship manager Danny Gough says they need to get better at letting consumers know about rolling power outages. Photo / Supplied
Advertisement
Advertise with NZME.

Large-scale outages included, but were not limited to, Flaxmere, Raureka and Taradale.

On Monday, a spokesperson for Transpower, which manages the national grid, said demand for electricity across the country was at an all-time high.

Insufficient generation meant it was unable to meet demand and manage a secure system, which resulted in Transpower asking the distribution companies to reduce load.

"Different companies will do this in different ways, some manage via load control on hot water, some manage via customer disconnections."

Advertisement
Advertise with NZME.

The situation was resolved by 8pm when the peak demand for electricity had passed.

In response to why the power was out in certain areas and not others, Unison relationship manager Danny Gough said in a rolling outage, areas with important loads like hospitals, healthcare centres, emergency operations centres, and lifeline infrastructure were not targeted.

"We prioritise areas, and the idea is we try to share the pain as much as possible. We don't target areas," Gough said.

"Last night we had to look at loads, and go with areas with the least number of feeders and most amount of load.

"We were required by Transpower to turn off sufficient load to help alleviate the grid emergency and our inability to turn off solely one customer type (e.g. only commercial or only residential) was compounded by the after hours nature of the event making these commercial sites less feasible to achieve the required load shed.

"If the event had carried on, we would have gone on to other sites like Havelock North. It's not a pleasant situation for anyone."

Gough said the rolling outage plan outlined how load would be cycled throughout the contingent event so that no single area was unfairly burdened with outages.

"But in last night's case the event didn't last long enough (1.45 hours) to trigger the next cycle of outages, allowing the first areas to be restored," he said.

Advertisement
Advertise with NZME.

Gough said Unison could not guarantee uninterrupted supply, but would notify consumers about the next rolling power outage.

"Unfortunately we can never guarantee an 24/7 uninterrupted supply of electricity, and due to the extreme cold weather currently hitting the country we are continuing to see record levels of power demand across the country," he said.

"This record demand combined with lower than normal generation levels will continue to place pressure on the national grid, so it is important that customers conserve power as much as possible at this time.

"That said we are not expecting a repeat of Monday's rolling power outages, but advise customers to have their back-up plans in place and always be prepared for unexpected or short notice power outages."

He said Monday night's outage was something to learn from.

"We will notify people before the outage, we have to get better," Gough said.

"We acknowledge the impact of last night's rolling outages on our customers, especially given the very cold conditions and timing of the outages.

"We certainly apologise for the disruption and stress these outages caused. We are working closely with Transpower to ensure we can notify our customers as soon as possible if it looks like we need to conduct any rolling outages in the future."

SIDEBAR: Five ways to conserve power-

1- Shorter shower

2- Use LED light bulbs

3- Turn appliances off at the wall

4- Make sure your home is well-insulated, use hot water cylinder wraps

5- Use timers on heaters to avoid excessive heating

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from Hawkes Bay Today

Hawkes Bay Today

Hawks retire No 14 to honour the career of Willie Burton

19 Jun 04:57 AM
Hawkes Bay Today

Watch: 'Hand of God' controversy in schoolboy rugby scrum

19 Jun 04:29 AM
Hawkes Bay Today

Upgraded flood resilience work on Wairoa River Bar starts this week

19 Jun 04:00 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from Hawkes Bay Today

Hawks retire No 14 to honour the career of Willie Burton

Hawks retire No 14 to honour the career of Willie Burton

19 Jun 04:57 AM

Burton arrived as an American import. Forty years later, he's honoured as a Hawks legend.

Watch: 'Hand of God' controversy in schoolboy rugby scrum

Watch: 'Hand of God' controversy in schoolboy rugby scrum

19 Jun 04:29 AM
Upgraded flood resilience work on Wairoa River Bar starts this week

Upgraded flood resilience work on Wairoa River Bar starts this week

19 Jun 04:00 AM
Second person charged with interference in teen homicide investigation

Second person charged with interference in teen homicide investigation

19 Jun 03:44 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Hawke's Bay Today e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Hawke's Bay Today
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Hawke's Bay Today
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP