Sites like Amazon are the biggest threat to brick-and-mortar stores. With its speedy delivery service, product reviews and competitive pricing, you can see the attraction.
But, following a thoroughly enjoyable experience last week, I remain staunchly in favour of shopping local.
Being new to the Bay and in need of a new suit for my sister's wedding next month, I asked around for advice on where to take my business.
I was pointed in the direction of Thompson's Suits.
As a member of a generation that is more likely to shop online for clothes and shoes it was something of a novelty, but it won't be in future.
The customer service was second to none. With a deep understanding of the products they sell and a propensity for customer care, it's easy to see why Thompson's Suits has served Hawke's Bay for more than six decades.
From remembering my name when I returned to the store the following day to making sure my 1-year-old son was entertained with a basket of toys while I was in the fitting room, Thompson's reminded me of what I was missing.
The service, conversation and in-depth knowledge of the staff made for a memorable experience.
We must look after our local businesses, or we'll miss them when they're gone.
