"The council has been very good and right on the ball."
With about 800 staff, the fresh water would save the company the exhaustive task of boiling water for all, Mr Hall said.
As well as the supply of water delivered yesterday, he said a further delivery would be dropped off in the morning, with the possibility of further top-ups this afternoon.
The council started chlorinating the supply as soon as the results were received yesterday and that would also continue until further notice.
The system was being flushed to ensure the chlorine had reached all parts of the system.
The E. coli results were found in the reticulation system not in the aquifer source, and samples taken at the treatment plant were clear, said Mr Chapman.
"The 2 cfu reading is at the lower end of detection, but any E. coli reading is not acceptable, hence the boil water notice and chlorination."
The council was working with the Hawke's Bay District Health Board in terms of the response and advice to affected residents.
Investigations into potential causes would be carried out when the council had ensured the safety of the water supply.