Health shuttle service off the road due to Covid-19 concerns

Tararua Health shuttle vehicles will be off the road for at least three months because of government restrictions put in place because of the Covid-19 crisis.

Dannevirke's community health shuttle service has ceased, following a directive of from St John because of Government restrictions in the wake of Covid-19.

Shuttle area committee member Dick McAvinue said the directive was received on Saturday that the shuttle service was to stop immediately.

"It's a safety issue as most of our volunteer drivers are over 70."

He said this was not a move that would have been taken lightly. The Dannevirke shuttle service has been operating for 16 years, ferrying patients to Palmerston North for appointments and treatment, and this is the first time it has been halted.

McAvinue said at this stage the suspension of the shuttle service was for at least three months.

Other St John shuttle services affected cover Pahiatua, Horowhenua, Feilding and Whanganui, and the local health shuttle for Levin and Foxton/Foxton Beach.

MidCentral District Health Board chief executive Kathryn Cook said the board was working with the shuttle providers to minimise disruption to patients.

"All efforts are being made to ensure any patients who require transport to the hospital are being supported."

Cook said the DHB was working closely with St John and other transport providers and would advise the public of any changes to the situation.

"We have arrangements in place to transport those patients who need to attend hospital."

She said each patient was being contacted directly to provide guidance and advice, and a plan was being made for each.

"We are working with St John and with our other shuttle service providers to confirm arrangements and we will ensure essential patient travel is maintained."

She said the DHB was contacting each patient directly about their upcoming appointments.

"We have also established a team of staff who are taking patient queries about appointments and managing these directly with the clinical team concerned."

Some non-urgent appointments had been postponed and many patients were receiving advice by telephone.

"We are prioritising the patients who are required to come to the hospital for treatment and are continuing to provide essential health services to our population."

In Dannevirke there were four patients who received dialysis treatment three times a week and arrangements had been made to transport them to hospital.

St John regional community programmes manager Julie Taverner said St John was looking at alternatives.

"It's really sad for the volunteer drivers as a lot of them still want to continue with the shuttle service."

She said some of the shuttle vehicles may have to be deployed elsewhere.

The St John patient transfer and urgent services would continue at this stage.

Patients who have any queries about the shuttle services they use can contact Palmerston North Hospital on 06 356 9169.