"Today, the average ANZ customer uses mobile banking one or two times a day, and visits a branch only once or twice a year."
Only 1 per cent of transactions that involve the movement of funds (deposits, withdrawals, transfers and automatic payments) were now made in branches, compared with 43 per cent in 2012.
"We are writing to our local customers to advise of the Dannevirke branch changes. In addition, our staff will be on hand both before and after the change to assist customers with registering for any of our alternative services.
"We also work with ACM and can help organise cash collection, drop-off and change orders for customers who need it."
Asked about job losses, the spokesperson said opportunities were provided to all staff at ANZ Dannevirke, and some people had chosen redundancy.
"We appreciate the community's understanding and we're pleased to be staying in town."