Hawkes Bay Today
  • Hawke's Bay Today home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Napier
  • Hastings
  • Havelock North
  • Central Hawke's Bay
  • Tararua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Napier
  • Hastings
  • Dannevirke
  • Gisborne

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Hawkes Bay Today / Business

Tracking down KiwiSaver details

By Shelley Hanna
NZME. regionals·
17 Mar, 2017 12:56 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
Shelley Hanna.

Shelley Hanna.

My partner recently moved his KiwiSaver to our bank. We have since been requested to provide a statement of his KiwiSaver for legal reasons from November 2015 but we don't have these statements. What's worse, he cannot remember who his KiwiSaver was with before he moved it to our bank. We cannot find any paperwork or info through his IRD online either. His ex-wife had all the access to his KiwiSaver and says she has provided the lawyers everything she has. So we are kind of stuck! Do you know where we can find this information?

Tracking down your partner's previous KiwiSaver provider is not as hard as it sounds.

Every dollar that members contribute to their KiwiSaver is tracked according to source (employee contribution, government tax credit and so on).

There are several reasons for the careful record keeping: firstly, prudent financial management; secondly, to calculate entitlements (such as Member Tax Credits or the HomeStart Grant); and thirdly, when it comes to withdrawals, different rules apply.

For example, permanent emigration applicants cannot withdraw any Member Tax Credits, but if they apply to transfer their funds to an approved Australian super scheme then all the funds can be transferred.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

KiwiSaver providers are required to keep these records, and a summary is passed from one provider to the next. KiwiSaver providers must also send members a statement at least once a year.

What can you do to find this information? The answer is quite simple - your husband's current provider will know who his previous provider was.

They will have communicated with each other in the course of transferring his KiwiSaver account across.

Advertisement
Advertise with NZME.

Your husband can ring his current (bank) provider on their 0800 number and get the name of his previous provider.

He will need to do this himself, rather than leaving it to you.

His provider will need to speak to him directly as the owner of the KiwiSaver account.

Why hasn't your partner been taking more interest in his KiwiSaver?

Financial statements do not always make interesting reading but KiwiSaver account statements largely bring good news rather than bad, and are certainly worth a read.

If anyone finds their statements boring or hard to understand, they should call their KiwiSaver provider and let them know.

I asked one of the larger KiwiSaver fund managers for a comment on your partner's problem and they replied: "The new KiwiSaver provider will be able to tell the customer who their previous provider was. The customer can then contact their old provider and get the information that they need from them. If the old provider does not still have statements for the customer, they should still be able to provide them the details that they need on letterhead or in an email."

Your partner's experience is a cautionary tale for readers not to leave financial matters wholly in the hands of their spouse or partner.

Certainly it makes sense to delegate according to strengths and weaknesses.

But no matter how good a relationship is, everyone should be familiar with their financial setup, and be able to take over the reins in the case of illness, separation or death.

Advertisement
Advertise with NZME.

- Shelley Hanna is an authorised financial adviser FSP12241. Her free disclosure statement is available on request by calling 06 870 3838 or go to www.peak.net.nz. The information in this article is general and is not personalised. Send your KiwiSaver questions to shelley.hanna@peak.net.nz.

Save
    Share this article

Latest from Business

Premium
Opinion

How to preserve family wealth: Nick Stewart

Premium
Hawkes Bay Today

'Bringing the community together': Young new owner's plans for Hastings cinema

Hawkes Bay Today

Regional airline grounded for 10 days by Civil Aviation Authority


Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

Advertisement
Advertise with NZME.

Latest from Business

Premium
Premium
How to preserve family wealth: Nick Stewart
Opinion

How to preserve family wealth: Nick Stewart

OPINION: The notorious “70% rule” suggests most family enterprises don’t survive.

18 Jul 06:00 PM
Premium
Premium
'Bringing the community together': Young new owner's plans for Hastings cinema
Hawkes Bay Today

'Bringing the community together': Young new owner's plans for Hastings cinema

14 Jul 04:29 AM
Regional airline grounded for 10 days by Civil Aviation Authority
Hawkes Bay Today

Regional airline grounded for 10 days by Civil Aviation Authority

14 Jul 03:12 AM


Solar bat monitors uncover secrets of Auckland’s night sky
Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

06 Jul 09:47 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Hawke's Bay Today e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Hawke's Bay Today
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Hawke's Bay Today
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • © Copyright 2025 NZME Publishing Limited
TOP