Hawkes Bay Today
  • Hawke's Bay Today home
  • Latest news
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
  • Video
  • Death notices
  • Classifieds

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • On The Up
  • Sport
  • Business
  • Opinion
  • Lifestyle
  • Property
    • All Property
    • Residential property listings
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology

Locations

  • Napier
  • Hastings
  • Havelock North
  • Central Hawke's Bay
  • Tararua

Media

  • Video
  • Photo galleries
  • Today's Paper - E-Editions
  • Photo sales
  • Classifieds

Weather

  • Napier
  • Hastings
  • Dannevirke
  • Gisborne

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Hawkes Bay Today / Business

Eftpos set for major shut off

Hawkes Bay Today
31 May, 2011 09:08 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article

About 650 Eftpos terminals will be disconnected today because retailers failed to upgrade the machines to the latest requirements.
In all, 4000 terminals - including those that will be disconnected today - have not been upgraded to the new specifications despite numerous letters, phone calls and warnings from provider Paymark.
Over the
next four weeks the remainder of those 4000 will be shut down throughout the country. Paymark is spacing the process out to allow last-minute upgrades.
Chief executive Simon Tong said 98 per cent of all terminals had been upgraded, which had been a "phenomenal effort by the retail community".
Paymark did not want to disconnect retailers' terminals, he said, but today had been the deadline for software upgrades and the company was going to "stick to its guns".
"The people I am talking about we have rung five times, we have sent them six letters, we have gone across the media to try and contact them, we have company-searched them, Googled them," he said. "You name it, we have tried it.
"Most of them [retailers] have made an effort and are up and running, 98 per cent of transactions are on compliant terminals and we are just trying to get these last few people across the line. We need to stick to our guns, if we back off that, it will annoy merchants who have upgraded."
The new Eftpos terminals will be able to read most international credit and debit cards that have chips embedded in them. The chips offer customers and retailers greater security when processing transactions.
Tong said in March that this facility would become important during the Rugby World Cup when retailers would be processing payments with cards from all over the world.
Yesterday, he was urging retailers with old machines to urgently upgrade their technology to avoid being reduced to receiving cash-only payments.
"The last thing we want to do is stop people trading. We have attempted to contact those who have not upgraded many times, including informing them of the exact week in which their terminal will cease to operate. If you continue to use an old terminal you can expect it to stop working very shortly."
Tong said the software in the old terminals dated back to 2004 and wasn't designed for the secure internet use that was "appropriate for today's challenges".
"In 2004, when those terminals and software was being put together, we weren't quite at that (broadband) point, most of it was still over a dial-up network. The new software enables the transactions that travel across internet connection in a secure fashion, which is crucially important and gives retailers a lot more choice as to how they want to connect.
"But to do that we have had to do a fair bit of work to make sure the transaction can safely pass between the terminal, back to us and to the banks. You have to make sure the network is secure. The old kit and the old software doesn't support that functionality."APN News & Media

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.
Save
    Share this article

Latest from Business

Premium
Opinion

Nick Stewart: Air New Zealand is the worst of both worlds

10 Apr 06:00 PM
Premium
Hawkes Bay Today

Frozen veg in New Zealand: The data behind McCain and Wattie’s cuts

09 Apr 09:00 PM
Premium
Hawkes Bay Today

Gas up 300%, power doubled: Why Wattie's says local manufacturing no longer works

30 Mar 04:00 AM

Sponsored

Sponsored: The deposit myth putting Kiwis off building

24 Mar 04:35 PM
Advertisement
Advertise with NZME.

Latest from Business

Premium
Premium
Nick Stewart: Air New Zealand is the worst of both worlds
Opinion

Nick Stewart: Air New Zealand is the worst of both worlds

OPINION: When things go wrong, taxpayers are always on the hook.

10 Apr 06:00 PM
Premium
Premium
Frozen veg in New Zealand: The data behind McCain and Wattie’s cuts
Hawkes Bay Today

Frozen veg in New Zealand: The data behind McCain and Wattie’s cuts

09 Apr 09:00 PM
Premium
Premium
Gas up 300%, power doubled: Why Wattie's says local manufacturing no longer works
Hawkes Bay Today

Gas up 300%, power doubled: Why Wattie's says local manufacturing no longer works

30 Mar 04:00 AM


Sponsored: The deposit myth putting Kiwis off building
Sponsored

Sponsored: The deposit myth putting Kiwis off building

24 Mar 04:35 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • Hawke's Bay Today e-edition
  • Manage your print subscription
  • Manage your digital subscription
  • Subscribe to Herald Premium
  • Subscribe to the Hawke's Bay Today
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • Hawke's Bay Today
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • NZME Events
  • About NZME
  • NZME careers
  • Advertise with NZME
  • NZME Digital Performance Marketing
  • Book your classified ad
  • Photo sales
  • © Copyright 2026 NZME Publishing Limited
TOP