The developers of The Park Megacentre in Hastings are working fast to remove a bump in the road that has appeared less than a month after the centre's official opening.
Customers visiting the new shopping centre at the former Nelson Park site have been rattled by the high speed bumpsaround the carpark area.
Others were still coming to grips with using neighbouring St Aubyn St and Karamu Rd, which features new traffic lights and roundabouts to manage traffic into the shopping centre.
People have been venting their frustration via letters and text messages to Hawke's Bay Today recently. The most recent by Barbara Cantwell of Hastings, who had trouble negotiating one of the new roundabouts on the corner of Karamu Rd and Alexandra Cres.
She was driving her car out of a petrol service station looking to turn right to head south on Karamu Rd towards The Park.
"I was busy watching for a gap in the traffic and only just missed the new median strip [part of the new roundabout] with a sign post on it as you almost have to pull out to the left and go around the strip.
"Why does the median strip go so far across the service station drive way? And if this [right turn] is not to be used, then it should be closed off and people told to go out the drive way on to Alexandra Cres and down to the roundabout onto Karamu Rd. That is the way I will go in future. So be warned, I came past there this week and saw that someone else had hit it and the post with the arrows on was down and broken," she wrote in her letter.
Other people sending text messages confirmed they had been rattled by the height and impact of the speed bumps around new shopping centre's carpark.
Some said they preferred the K-mart speed bumps because they "don't wreck my car" while others had been "badly shaken" by the bumps.
Writers were critical of the bumps' design and wanted to know what was wrong with the "ordinary type" which allowed cars to "gently pop over" without leaving "half your underneath behind".
Charter Hall said it was moving quickly to improve the speed humps at The Park Megacentre in Hastings.
"There has been concerns raised about the speed humps and Charter Hall is working with its project engineers and engineers from the Hastings District Council to modify the current design."
An independent traffic engineer would also assess the modified speed humps.
A total of 15 speed humps were installed within The Park to ensure vehicles don't exceed the 20 kilometre speed limit.
