With our rental costs the way they are, anyone on a low wage struggles to afford wood for a fire, power for a heat pump or LPG for a gas heater.
After we've run stories about people struggling to feed and house their families, we often get feedback from better-off members of the public - surely if people aren't making ends meet, they're doing something wrong? They must be drinking, smoking or having too many kids.
Sadly, that's usually far from the case. These people are good citizens who are genuinely struggling. They're usually in good jobs - not the highest paying jobs, but respectable work.