Nevertheless, they would be reviewing what happened and looking at what could have been done differently, Travers said.
Lumsden said he and his son, 5, were booked on the course but after swimming to it decided to give it a miss because of the strong current.
They were watching from land when Lumsden heard the boy's mother screaming for help.
Lumsden was horrified to see the park reopen 10 minutes after the rescue and had complained to WorkSafe, which confirmed yesterday it was investigating.
Travers said his staff reported that a lifeguard, with the help of another person nearby, had the boy out of the water "seconds" after he fell in.
He was put in the recovery position and he spat out water. His parents opted to take him to hospital themselves rather than call paramedics.
Travers said if the boy had slipped under the inflatable, it was the first such accident at the park, which had been open five weeks and had 30,000 visitors. The only opther injuries at the park were a dislocated shoulder and a torn groin.
He had filed reports with the harbourmaster and WorkSafe.