It is not uncommon for Mount Maunganui's 1st Call Recruitment to get a phone call at the end of the day requesting 50 people to fill vacancies the next morning.

In fact, general manager Angela Singleton said it was all part of working in recruitment.

She says no two days are the same in recruitment, and at times, recruiting staff can be "like deploying an army".

"It's really exciting," Singleton said.


The company scooped the top prize at Friday's Westpac Tauranga Business Awards 2017, winning the Westpac Business of the Year award. It also took home the Vodafone Embracing Digital Technology award.

Making up the key 1st Call Recruitment team is Singleton, managing director Phill Van Syp, and national sales manager Bobby Ananiev.

Van Syp said the top tips for a successful business were to focus on processes, having a good team and being happy doing what you do.

Singleton said the business was formed in the Western Bay in 2006 and had since grown to five branches nationally servicing national, international and local companies providing world-class recruitment solutions within temporary, permanent and international recruitment - no matter the industry sector.

She said the company's roots were firmly planted in the region and they had no plans of changing that.

She believed the company, which had a varied portfolio of clients, had been successful for many reasons from the team to the service they provided.

"We just do things the right way; we deliver on our promises," Singleton said.

"We are fanatical about safety in all that we do and hold the highest level WSMP Tertiary Accreditation with ACC.

Singelton, who has worked in recruitment since 1999, joined the 1st Call recruitment team four-and-a-half years ago.

She said the company thrived on being able to help businesses in need whether it be a call to find 50 staff for the next day or placements of senior candidates across the country.

"Clients ring us when they need us."

Singleton said the company planned to continue to offer excellent service to loyal customers and push to take their award-winning recruitment software and time and attendance package to the global market later next year.

"We have come a long way since starting out and are now big enough to compete on a global stage yet small enough to remain local, stick to our core values and support local communities in all that we do."

About 1st Call recruitment:
Has made more than 25,000 placements so far this year
The temporary workforce that collectively works more than 1 million hours a year
Helps hundreds of senior level candidates with their next career move across the country
The company can work with anywhere between 30 to 50 companies every day in the Bay