"We don't have a waiting list and try to arrange a meeting with both the primary carer and the non-custodial parent within a week of them making contact with us, and arrange a supervised visit the following week."
Ms Martin said the shortage of providers did limit parents' choices and travel costs could stop some parents from visiting with their child if they live further away.
Tauranga branch of Union of Fathers spokesperson Sheila Ewart said the organisation had huge concerns about insufficient providers in Tauranga.
"Several months ago, a father contacted me because he was struggling with this very issue and he told me he had to pay $92 to see his children for two hours."
Mrs Ewart said Kidz Need Dadz, an offshoot of the Union of Fathers, had applied to Aotearoa New Zealand Supervised Contact Association for accreditation.
"But to become accredited with Child Youth and Family is quite a struggle as it's a long-winded procedure, which requires lots of paperwork including writing a policy document."
Senior Tauranga Family Court lawyer Trish Jones said there had been a woeful lack of supervised access providers and she supported the Union of Fathers' group accreditation application and the Law Society call for the issue to be addressed urgently.
Minister of Justice Judith Collins said the proposed reforms to the family justice system, including a new Family Dispute Resolution Service to try and sort out custodial issues before the courts step in, was in response to serious concerns raised by court users.
Ms Collins said the cost of running the Family Court has skyrocketed from $84 million in 2004/05 to $142 million in 2010/2011, despite the same number of court applications. additional reporting APNZ