Raetihi's water crisis will see Ruapehu District Council start picking up the town's laundry today and Ruapehu Alpine Lifts (RAL) footing the bill.
The skifield operator's chief executive David Mazey offered to pay for the laundry at the public meeting called by the council at the Raetihi Cosmopolitan Club on Friday night.
A door-to-door water service from RAL was also due to start.
The town of 800 people has been without town water supply since Tuesday after a diesel spill from a RAL tank that contaminated supply.
The meeting for residents was attended by Mr Mazey, the council, the Department of Conservation and Horizons Regional Council.
Club president Peter Pitts said the community was now moving into a routine to get through the water crisis.
Since last weekend an estimated 15,000 litres of diesel from the tank behind the Turoa Ski Lodge area on Mt Ruapehu has leaked into the Makotuku Stream, which feeds the town's water supply.
Mr Pitts said the main gist of the meeting was to allow people to vent their annoyance at the inconvenience.
"There was a little bit of anger, but not too much and having the public forum was good. There was a bit of agitation at the beginning [of the crisis], but that has passed now. People were looking for answers as to why the leak was not detected earlier, and how did RAL get consent to put the tank where it was?"
Mr Pitts said the time to play the blame game was not now, they had to get through the crisis first. There was also the feeling that the water shortage crisis was best that it happened during the school holidays, but parents were also concerned that their children could not go back to school.
However, school will reopen next Monday, although the water is not expected to flow again until the following day.
"What we have learned is that we can manage with less water, and we probably use too much," Mr Pitts said philosophically.
Ngati Rangi chair Che Wilson also spoke at the meeting and said the end result was that everyone had to pull together to get through.
There were 27 portaloos, showers, and fifteen 100 litre plastic water containers around Raetihi streets, as well as water tankers on the town's main street.
Another meeting will be held at 5pm tomorrow in the Cosmopolitan Club.
The council was scheduled to begin cleaning the Raetihi reservoir today as part of its plan to restore water.
It is expected that non-drinkable water will be available from October 16 through the town supply system.
RDC chief executive and Civil Defence Controller, Peter Till, said that during the cleaning of the reservoir residents would see dirty water in the storm water system.
"Along with the residual diesel this run-off will comprise mud and sludge and whatever else has built up in the reservoir over time and people should not be concerned.
"The reservoir cleaning process will require council to take water out of the Makara stream which will drop in level during the procedure. Once the cleaning of the reservoir is complete, attention will turn toward flushing out the reticulated pipe system. The plan is to flush the reticulated system out in blocks. Residents will be kept fully informed at each stage of the process and people will be asked to assist by turning on outside taps."
Mr Till said that the other public services set up to assist residents get through this period were all working well.
"The eight drive-up showers at the Downer Works site on the corner of State Highway 4 and George St have been well utilised with 96 people using them yesterday and 40 using them this morning before 9am. By tomorrow we will have an additional 28 showers set up on the same site.
"At around midday today Ruapehu Alpine Lifts (RAL) will begin their door-to-door water delivery service."
Mr Till said that the domestic laundry service will start from midday tomorrow from council's meeting room at their Seddon St For the additional information and the latest official announcements from RDC people should see www.ruapehudc.govt.nz or call in at the RDC Raetihi office on Seddon St or call 06 385 4447.