"I've got a mate who has a similar business up north and that's where the idea started. I wanted to do something like that."
Smith has completed training in phone, device and laptop repairs and Gillam will train in the future.
Gillam, who used to work at Hunting and Fishing in Whanganui, has spent the past seven years commuting to a job in Palmerston North and is happy to now be working back in Whanganui.
"We have an almost-9-month-old so it's good to be based back here - it makes for a much better family lifestyle," Gillam said.
"It's also a great opportunity to be your own boss."
The pair said there had been a great response to their new venture and, only three days after opening, people had come in to the shop on the recommendation of others.
"It's building more and more every day which is good," Gillam said.
They are intending to set up a pick up and drop off point in Marton so they can provide service to Rangitīkei customers.
"For me, it's about being involved in the community and trying to help people," Smith said.
"People are welcome to come in and have a chat, check out the shop and grab a coffee."